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[2019-06-30 18:00:09] #1 [Go To First Post]
User750429 - Posts: 4
Reading Internal Order ID file. \| 2019-06-29 00:14:19.485 Reading Trade Orders file. \| 2019-06-29 00:14:19.567 Reading Trade Positions file. \| 2019-06-29 00:14:19.571 Reading Account Balance file. \| 2019-06-29 00:14:19.573 UDPListener (1212). Port 22904 \| Listening on UDP port 22904. \| 2019-06-29 00:14:19.596 Software version: 1939 64-bit \| 2019-06-29 00:14:19.596 Enabled for: Advanced Features. \| 2019-06-29 00:14:19.596 Enabled for: Advanced Features 2. \| 2019-06-29 00:14:19.596 Enabled for: Sierra Chart Historical Data Service. \| 2019-06-29 00:14:19.596 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-06-29 00:14:19.596 Current selected Data/Trading service: CQG WebAPI \| 2019-06-29 00:14:19.596 Custom symbol settings values: disabled \| 2019-06-29 00:14:19.596 Chart Update Interval: 10 \| 2019-06-29 00:14:19.596 Intraday Data Storage Time Unit: 0 \| 2019-06-29 00:14:19.596 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2019-06-29 00:14:19.596 2019-06-29 16:14:19 Local computer time \| 2019-06-29 00:14:19.596 2019-06-29 04:14:19 Local computer time in UTC \| 2019-06-29 00:14:19.596 2019-06-29 00:14:19 Local computer time in SC Time Zone \| 2019-06-29 00:14:19.596 2019-06-29 04:14:16 Server time in UTC \| 2019-06-29 00:14:19.596 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2019-06-29 00:14:19.596 Program path: C:\SierraChart\ \| 2019-06-29 00:14:19.596 Data Files path: C:\SierraChart\Data\ \| 2019-06-29 00:14:19.596 OS Version Number: 10.0 \| 2019-06-29 00:14:19.596 Locale Setting: C \| 2019-06-29 00:14:19.596 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2019-06-29 00:14:19.596 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. \| 2019-06-29 00:14:19.597 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Creating socket. Using TLS 1.2. \| 2019-06-29 00:14:19.597 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Connecting to IP: 46.4.97.203. \| 2019-06-29 00:14:19.597 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-06-29 00:14:19.615 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-06-29 00:14:19.905 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2019-06-29 00:14:19.905 Received 5 login tokens. \| 2019-06-29 00:14:20.645 Symbol settings MD5 received. Request ID: 1. \| 2019-06-29 00:14:20.827 Symbol settings are up-to-date for cqg. \| 2019-06-29 00:14:20.827 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Shutdown started. Waiting for graceful close. \| 2019-06-29 00:14:20.900 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Shutdown started. Waiting for graceful close. \| 2019-06-29 00:14:21.073 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Socket gracefully closed by remote side. \| 2019-06-29 00:14:21.189 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Closed. \| 2019-06-29 00:14:21.189 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Socket gracefully closed by remote side. \| 2019-06-29 00:14:21.365 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Closed. \| 2019-06-29 00:14:21.365 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-06-29 00:14:21.590 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Connecting to IP: 46.4.97.203. \| 2019-06-29 00:14:21.590 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-06-29 00:14:23.071 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-06-29 00:14:23.355 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2019-06-29 00:14:23.355 CQG WebAPI \| Connecting to server api.cqg.com \| 2019-06-29 00:14:25.815 CQG WebSocket \| Connecting to WebSocket server. \| 2019-06-29 00:14:25.815 CQG WebSocket socket (1) \| Creating socket. Using TLS 1.2. \| 2019-06-29 00:14:25.816 CQG WebSocket socket (1) \| Connecting to IP: 208.48.16.35. \| 2019-06-29 00:14:25.816 CQG WebSocket \| Opening WebSocket. \| 2019-06-29 00:14:26.020 CQG WebSocket \| Sending WebSocket handshake. \| 2019-06-29 00:14:26.020 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2019-06-29 00:14:26.815 CQG WebSocket \| Server header \| Connection: upgrade \| 2019-06-29 00:14:26.815 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: 4Bduma95K3E7szCHWmsWUxn3VAY= \| 2019-06-29 00:14:26.815 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2019-06-29 00:14:26.815 CQG WebSocket \| Server header \| Upgrade: websocket \| 2019-06-29 00:14:26.815 CQG WebSocket \| Server header \| \| 2019-06-29 00:14:26.815 CQG WebSocket \| Web socket state is now open. \| 2019-06-29 00:14:26.815 CQG WebAPI \| WebSocket connected. \| 2019-06-29 00:14:26.816 CQG WebAPI \| Sending market data logon message. \| 2019-06-29 00:14:26.816 Service connection timed out. Will disconnect and retry. \| 2019-06-29 00:15:25.808 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2019-06-29 00:15:25.808 Select 'File >> Disconnect' to prevent further connection attempts. \| 2019-06-29 00:15:25.808 CQG WebSocket \| WebSocket closed. \| 2019-06-29 00:15:25.823 CQG WebAPI \| WebSocket closed. \| 2019-06-29 00:15:25.823 CQG WebAPI \| Disconnected. \| 2019-06-29 00:15:25.824 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. \| 2019-06-29 00:15:25.824 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2019-06-29 00:15:25.824 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2019-06-29 00:15:26.017 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2019-06-29 00:15:26.017 CQG WebSocket socket (1) \| Socket gracefully closed by remote side. \| 2019-06-29 00:15:26.208 CQG WebSocket socket (1) \| Closed. \| 2019-06-29 00:15:26.208 CQG WebAPI \| Connecting to server api.cqg.com \| 2019-06-29 00:15:28.823 CQG WebSocket \| Connecting to WebSocket server. \| 2019-06-29 00:15:28.823 CQG WebSocket socket (1) \| Creating socket. Using TLS 1.2. \| 2019-06-29 00:15:29.190 CQG WebSocket socket (1) \| Connecting to IP: 208.48.16.35. \| 2019-06-29 00:15:29.190 CQG WebSocket \| Opening WebSocket. \| 2019-06-29 00:15:29.393 CQG WebSocket \| Sending WebSocket handshake. \| 2019-06-29 00:15:29.393 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2019-06-29 00:15:30.191 CQG WebSocket \| Server header \| Connection: upgrade \| 2019-06-29 00:15:30.191 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: cuVZo7K1MkBROBx2row0BMH77r0= \| 2019-06-29 00:15:30.191 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2019-06-29 00:15:30.191 CQG WebSocket \| Server header \| Upgrade: websocket \| 2019-06-29 00:15:30.191 CQG WebSocket \| Server header \| \| 2019-06-29 00:15:30.191 CQG WebSocket \| Web socket state is now open. \| 2019-06-29 00:15:30.191 CQG WebAPI \| WebSocket connected. \| 2019-06-29 00:15:30.191 CQG WebAPI \| Sending market data logon message. \| 2019-06-29 00:15:30.191 CQG WebAPI \| Market data logon unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. \| 2019-06-29 00:15:36.356 CQG WebAPI \| Disconnected. \| 2019-06-29 00:15:36.380 CQG WebSocket \| WebSocket closed. \| 2019-06-29 00:15:36.380 CQG WebAPI \| WebSocket closed. \| 2019-06-29 00:15:36.380 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. \| 2019-06-29 00:15:36.380 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2019-06-29 00:15:36.573 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2019-06-29 00:15:36.574 CQG WebSocket socket (1) \| Socket gracefully closed by remote side. \| 2019-06-29 00:15:36.765 CQG WebSocket socket (1) \| Closed. \| 2019-06-29 00:15:36.765

[2019-06-30 18:30:56] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to: Avoiding Trading Server Downtime over Weekend and During Market Closing Times. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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