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Date/Time: Tue, 12 Nov 2019 11:23:12 +0000



[Sticky] - Avoiding Trading Server Downtime over Weekend and During Market Closing Times.

[2019-06-29 22:05:06]
Sierra Chart Engineering - Posts: 78023
Some external trading services which Sierra Chart supports, will have their trading server become unavailable over the weekend and possibly during other times when the market is closed.

If this is an issue or you would like to avoid this, then we recommend using the new Sierra Chart order routing service which has its servers up 24 hours a day 7 days a week:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-09-21 15:20:06]
User703334 - Posts: 40
Does this hold true for this setting (see attached)?
Attachment Deleted.
imageCapture.JPG / V - Attached On 2019-09-21 15:19:15 UTC - Size: 19.81 KB - 122 views
[2019-09-23 11:01:37]
Sierra Chart Engineering - Posts: 78023
We are not understanding the question. What about those particular settings? They are fully documented here:
https://www.sierrachart.com/index.php?page=doc/ChartSettings.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-09-23 18:11:55]
User703334 - Posts: 40
I ask because in the config stated above, Live Order limits/brackets don't work when I use CQG FIX when markets are closed or computer is shut down. I use CQG FIX rather than CQG web because Order limits/brackets don't work at all using CGQ Web.
[2019-09-23 22:22:55]
Sierra Chart Engineering - Posts: 78023
In regards to post #4, for an understanding of how this works, refer to:
https://www.sierrachart.com/index.php?page=doc/AttachedOrders.html#OCOManagement

I use CQG FIX rather than CQG web because Order limits/brackets don't work at all using CGQ Web.
This cannot be true. OCO orders are supported with both CQG FIX and the CQG Web API.

For server-side bracket orders you need to use this service:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-09-23 22:23:26
[2019-09-23 23:26:16]
User703334 - Posts: 40
In regards to "This cannot be true. OCO orders are supported with both CQG FIX and the CQG Web API." It is true. I invite you to log in live with me while I try to execute using CQG Web API.

See attached error message I get when attempting to place any order using web API. Can this be fixed? I'd like to continue to use CQG, but with server protected trades. Thank you..
imageCapture.JPG / V - Attached On 2019-09-23 23:24:29 UTC - Size: 27.33 KB - 26 views
[2019-09-24 07:18:20]
Sierra Chart Engineering - Posts: 78023
Regarding that error, refer to:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#SolvingContractIDMappingErrorWhenSubmittingOrder

Also, if you want your bracket type orders fully server managed this is definitely not supported with CQG. This is one reason why we developed this new service which you should look at using which does support server-side bracket orders:

https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-09-24 07:19:49
[2019-09-24 16:13:03]
User703334 - Posts: 40
Ok, then assuming I switch to your new service, will it work as advertised if I trade with this set up (see attached)?. I ask because this setup adversely affects how CQG hamndles my limit orders and bracket orders when market is closed. Thank you
imageCapture.JPG / V - Attached On 2019-09-24 16:12:58 UTC - Size: 19.74 KB - 40 views
[2019-09-24 16:59:48]
Sierra Chart Engineering - Posts: 78023
Yes that is fully supported with the SC order routing service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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