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Date/Time: Fri, 03 May 2024 08:07:51 +0000



Chartbook not opening

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[2019-06-27 14:08:35]
User975649 - Posts: 9
I've been using this chartbook titled "AMP" for quite sometime and as recently as yesterday. Last evening I tried to open it and it won't open. The charts start to load but never complete. The screen "grays" out and I get an error message stating SierraChart.exe not responding.

I believe I have it working now. I found some instructions on the support board suggesting I delete .scid files. The chartbook is now opening. Thanks.
Date Time Of Last Edit: 2019-06-27 15:59:23
Private File
[2019-06-27 14:25:35]
Sierra Chart Engineering - Posts: 104368
At this point we recommend just starting with a new Chartbook. Here are more details about this:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or m
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-27 14:26:16

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