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Direct MessagesDate/Time: Thu, 25 Apr 2024 23:14:22 +0000
Remote build service down?
View Count: 1526
| [2019-06-26 14:00:46] |
| SantiagoTrader - Posts: 11 |
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Attempts to build my study using the "Remote Build" feature are failing with the following output: -- Starting remote build of Custom Studies Source files: Strategies.cpp. 64-bit -- 08:28:45 Allow time for the server to compile the files and build the DLL. The remote build did not succeed. Result: No result text was given. -- End of Build -- 08:31:47 The log shows the following: HTTPS connection ID:2 to build.sierrachart.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2019-06-26 09:43:33.759 HTTPS connection ID:2 to build.sierrachart.com:443 for request ID:2 (3) | Connecting to IP: 88.99.0.216. | 2019-06-26 09:43:33.759 HTTPS connection ID:2 to build.sierrachart.com:443 for request ID:2 (3) | Write in progress. Shutdown being delayed. | 2019-06-26 09:46:34.131 HTTPS connection ID:2 to build.sierrachart.com:443 for request ID:2 (3) | Timed out waiting for final send. Canceling I/O. | 2019-06-26 09:47:54.594 HTTPS connection ID:2 to build.sierrachart.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2019-06-26 09:47:54.594 HTTPS connection ID:2 to build.sierrachart.com:443 for request ID:2 (3) | Write has completed. Shutdown being performed. | 2019-06-26 09:47:54.594 HTTPS connection ID:2 to build.sierrachart.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-06-26 09:47:54.594 HTTPS connection ID:2 to build.sierrachart.com:443 for request ID:2 (3) | Closed. | 2019-06-26 09:47:54.594 I can connect to https://build.sierrachart.com/ with my web browser and the following output is displayed: Remote compiling on version 0 is not supported. Update Sierra Chart. So, the endpoint is up and responding, but there's another issue at hand. I'm using SC 1940 64-bit with Wine 4.0 on Linux. The last time I successfully compiled my study was on May 26th on a previous version of SC (I don't remember which version) on this same machine (using Wine 4.0), but that was from another network. Is there a problem with the build service or is this a problem on my end (e.g. the network I'm currently connecting from)? |
| [2019-06-26 14:30:29] |
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This would be a problem on your side. Remote build is working properly at this time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-26 18:45:01] |
| SantiagoTrader - Posts: 11 |
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For future reference: I normally connect from South America but am currently traveling in the USA. My packet capture shows that the TLS handshake fails to complete successfully and that's the cause of the problem. I'm currently on a Verizon Fios connection. Configuring SC to use a SOCKS proxy to a server I control in Europe solved the problem. I can now compile my studies. |
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