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Date/Time: Fri, 26 Apr 2024 03:08:18 +0000



Sierra Resource Issues

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[2019-06-24 19:47:02]
Ron009 - Posts: 15
When I start Sierra it will barely run. I have attached two screenshots of the task manager. With just Windows 2016 running the CPU is at 5%. When I open Sierra he CPU usage goes to 99 - 100% and things barely run. The Desktop Window Manager is taking 72.9%. I don't know what to do.


https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=29392

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=29393
[2019-06-24 19:49:00]
Sierra Chart - Max - Posts: 5596
If you go to the Performance tab, what is the (CPU) Speed that you see when the Desktop Window Manager is using a lot of CPU?

Are you using the computer with a monitor? Or are you connecting to it with Remote Desktop?
Sierra Chart Support
[2019-06-24 20:54:41]
Ron009 - Posts: 15
The CPU Speed is 3.29 as you can see. I think it has something to with the Desktop Window Manager. Yes on remote desktop. And I am using a computer with a monitor.
imageSierra Performance.PNG / V - Attached On 2019-06-24 20:46:45 UTC - Size: 490.13 KB - 276 views
Attachment Deleted.
[2019-06-24 23:28:34]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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