Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 01:35:54 +0000



Message Log submitted

View Count: 543

[2019-06-20 23:15:05]
User840472 - Posts: 15
I was disconnected from the data server twice today. First time at 9:30am PST and 2nd time around 12:30pm PST.
Private File
Attachment Deleted.
[2019-06-20 23:56:13]
Sierra Chart Engineering - Posts: 104368
We cannot help with connectivity issues especially with Rithmic. Refer to:
https://www.sierrachart.com/index.php?page=doc/Rithmic.php#TechnicalSupportPolicy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-06-21 03:31:37]
Sierra Chart Engineering - Posts: 104368
We recommend changing over to this service:
Sierra Chart / Trading Technologies Futures Order Routing Service

Your broker AMP does support this.

But we recommend waiting until next month when we have a new package which is going to include the data feed. It is going to be lower cost and easier to get started with.

It is going to be lower cost compared to Rithmic. The data feed price will be comparable but the transaction fees will be less. And the connectivity is is superior.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-21 03:32:56

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account