Support Board
Date/Time: Sat, 05 Jul 2025 17:41:02 +0000
Issues executing trades for MESU19 with Sierra Charts/CQG #2
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| [2019-06-20 16:57:11] |
| User703334 - Posts: 59 |
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I'm having the same issue today with not being able to execute a trade using WebAPI. The error message is different from yesterday (see attached). How can I execute orders? Thank you |
 Order error message.JPG / V - Attached On 2019-06-20 16:56:05 UTC - Size: 32.13 KB - 293 views |
| [2019-06-20 18:52:54] |
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You need to open a separate chart for that symbol you are trading. This has to do with how the CQG system works.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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