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Date/Time: Sat, 20 Apr 2024 11:54:23 +0000



Issues executing trades for MESU19 with Sierra Charts/CQG #2

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[2019-06-20 16:57:11]
User703334 - Posts: 59
I'm having the same issue today with not being able to execute a trade using WebAPI. The error message is different from yesterday (see attached). How can I execute orders?

Thank you
imageOrder error message.JPG / V - Attached On 2019-06-20 16:56:05 UTC - Size: 32.13 KB - 246 views
[2019-06-20 18:52:54]
Sierra Chart Engineering - Posts: 104368
You need to open a separate chart for that symbol you are trading. This has to do with how the CQG system works.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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