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Date/Time: Thu, 28 Mar 2024 13:36:31 +0000



Not Existing Position

View Count: 596

[2019-06-18 11:12:01]
GPST10 - Posts: 139
How to remove non existing position - dax mini - for several days now. amp cqg
[2019-06-18 15:20:01]
Sierra Chart Engineering - Posts: 104368
Refer to:
Trading Information Windows: Incorrectly Reported Trade Position Quantity

Where do you see this incorrectly reported Position Quantity?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-06-18 16:44:36]
GPST10 - Posts: 139
Inside the Trade Chart in upper left corner where NPL IS ETC
[2019-06-18 16:45:06]
GPST10 - Posts: 139
Account balance etc all is ok
[2019-06-20 16:16:49]
Sierra Chart Engineering - Posts: 104368
We are looking into this. Can you let us know at the time you saw this, that your Trade Account had no Positions at all in any symbol? That might be what is leading to the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-06-20 16:26:55]
GPST10 - Posts: 139
I resolved the problem by going in to trade activity and I found one position active without any I'd our numbers , just blank entry and I did locate the same entry in orders page and simply deleted.
Thanks
[2019-06-20 18:33:10]
Sierra Chart Engineering - Posts: 104368
The problem could be related to the CQG Position issue which has been resolved and is explained in the notes for 1938 here:
https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer1938
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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