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Direct MessagesDate/Time: Fri, 19 Apr 2024 00:32:17 +0000
Sierra Chart user input delay using live data
View Count: 720
| [2019-06-12 08:54:54] |
| User629461 - Posts: 158 |
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Hi, since going to real time streaming data, i find that SC has a problem with delay on user input (eg mouse actions - zoom/scroll/move chart) and hangs for a second or so every few seconds, particularly if the computer restarts from sleep mode. I find i have to Reload & Recalc (Ins key) each chart to get it to behave which shouldn't be necessary. I'm using 1 chartbook with 16 charts (all the same instrument - different timeframes - 1/3 daily & higher, the other 2/3 are intraday and tick), no complex studies (std volume on most and Zig Zag Cum Volume on some charts). When this occurs the CPU fan also kicks to high until I Reload. Is this a known problem? Any advice on resolution, as its very unproductive, particularly if it happens during a trading session. Thanks
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| [2019-06-12 21:25:24] |
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In general refer to help topic 30 for this kind of condition: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often And refer to: Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading I find i have to Reload & Recalc (Ins key) each chart to get it to behave which shouldn't be necessary. Also this makes no sense at all. That will never be necessary unless you are using some custom study which has a problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-12 21:26:18
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