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Direct MessagesDate/Time: Tue, 07 May 2024 06:19:53 +0000
simulator reset
View Count: 1441
| [2019-06-07 17:13:54] |
| User993067 - Posts: 142 |
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Follow up question to earlier reset request...since I wasn't sure whether the FTE evaluator was working correctly or not after receiving message this morning...I decided to request sim rest and traded today in my broker acct simulator...I had a very good day and was wondering if those trades can be inserted into the FTE simulator once reset...if not not a huge deal... https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1559926177130#ViewTicket this morning I received a message with a link to a post about the error and steps on how to clear the trades...I did not notice anything terribly off but there was some slippage..(it was fast market) since they did not clear..upon following instructions I just decided to request a reset to make sure reporting was accurate. |
| [2019-06-08 16:44:50] |
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was wondering if those trades can be inserted into the FTE simulator once reset Not easily if they were not done with this service:Simulated Futures Trading Service this morning I received a message with a link to a post about the error and steps on how to clear the trades...I did not notice anything terribly off but there was some slippage..(it was fast market) since they did not clear..upon following instructions I just decided to request a reset to make sure reporting was accurate.
We know what message you are referring to and that is not anything which would have an effect on any current trading. And there is nothing that we need to reset with your account in regards to this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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