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Date/Time: Sat, 27 Apr 2024 00:19:19 +0000



Prerealse 1053, 1054 - Login problem

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[2013-11-27 07:59:31]
ezfcharts00049 - Posts: 15
Hello,


I have updated my 1051 Version with 1053 prerelease
After logging out I always got the "This login exceeded the number..." window on login.
I Still get the same no matter how long I am waiting for the next login & after computer restart as well.

Got the same with Ver 1054 prerelease

now, I have no access to my Sierra!

please advise
thanks
[2013-11-27 08:10:26]
Sierra Chart Engineering - Posts: 104368
We show you are logged in one of your computer systems. You appear to be using Sierra Chart on more than one system.

Try again now, we temporarily increased the number of systems for you.

If you are running Sierra Chart on more than one system, then with your particular account you can only use 1 system unless you have a direct account:
http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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