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Date/Time: Sun, 19 May 2024 02:17:54 +0000



Stop order not being filled.

View Count: 536

[2019-05-29 16:07:48]
User319394 - Posts: 2
Earlier today I had a buy order with a bracket set on the nasdaq micro if it dropped to a certain number and my internet ended up dropping and by the time it came back the buy had been filled but my bracket was gone. This is obviously a huge issue because I don't have any downside protection. Do these bracket orders not go to the server of my broker if I'm not logged into my account?
[2019-05-30 05:01:09]
Sierra Chart Engineering - Posts: 104368
No they do not in the case of CQG. The way this works is documented here:
Attached Orders: General Management of Attached Orders

For full server-side bracket functionality you need to use this service here:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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