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Order modification failed | Order is not in a working state errors in Trade Service Log

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[2019-05-27 18:35:17] #1 [Go To First Post]
uM8137 - Posts: 180
I am getting a bunch of these weird errors in the Trade Service Log, on a bar based backtest. Apparently these have to do with the trailing stop logic. Might indicate a bug in the trailing-stop implementation logic. ... TradeActivity files query time: 0.000429 seconds. \| 2019-05-27 18:18:25 TradeActivity files query time: 0.008452 seconds. \| 2019-05-27 18:18:25 Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 226640. Service Order ID: 226640. Symbol: CLN19 \| 2019-05-27 18:18:26 * Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227027. Service Order ID: 227027. Symbol: CLN19 \| 2019-05-27 18:18:39 * Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227072. Service Order ID: 227072. Symbol: CLN19 \| 2019-05-27 18:18:39 * Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227153. Service Order ID: 227153. Symbol: CLN19 \| 2019-05-27 18:18:40 * Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227243. Service Order ID: 227243. Symbol: CLN19 \| 2019-05-27 18:18:42 * Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227288. Service Order ID: 227288. Symbol: CLN19 \| 2019-05-27 18:18:43 * Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227324. Service Order ID: 227324. Symbol: CLN19 \| 2019-05-27 18:18:44 * Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227432. Service Order ID: 227432. Symbol: CLN19 \| 2019-05-27 18:18:48 * Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227504. Service Order ID: 227504. Symbol: CLN19 \| 2019-05-27 18:18:51 * Cleared trade data \| Symbol: [Sim]CLN19 \| TradeAccount: Sim1 \| 2019-05-27 18:18:52 How I have the targets and stops configured: attached as threefer.twconfig ; screenshot in attached as threestops.png ; in text: Trade qty 3 with targets/stops: Target 1: 10 ticks, qty 1 Target 2: 20 ticks, qty 1 Target 3: 30 ticks, qty 1 Stop 1: 10 ticks, qty 1, Stop Stop 2: 10 ticks \| 11 tick Trigger Offset \| 10 tick Trail offset \| qty 1, Triggered Trail Stop Stop 3: 10 ticks \| 11 tick Trigger Offset \| 10 tick Trail offset \| qty 1, Triggered Trail Stop SC version 1915. Additional note: I place the original trades as market orders from within the ACSIL DLL. I have the sc.UseGUIAttachedOrderSetting=1; set during SetDefaults. It also feels like a bug because the whole GUI for SC will lock up for several minutes. Eventually it will come out of its non-responsive state when the backtest has made some progress. But it is atypical behavior. Date Time Of Last Edit: 2019-05-27 18:56:51


threefer.twconfig - Attached On 2019-05-27 18:23:00 UTC - Size: 6.52 KB - 290 views threestops.png / V - Attached On 2019-05-27 18:27:41 UTC - Size: 55.68 KB - 294 views

[2019-05-30 13:29:12] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It is not unusual during a back test for the Sierra Chart interface to freeze for short periods of time. This is not related to the error messages above. It has to do with all of the processing for a number of bars which is done in a single batch which can take take a noticeable amount of time. Order modification failed \| Order is not in a working state. Order cannot be modified. Internal Order ID: 227432. Service Order ID: 227432. Symbol: CLN19 \| 2019-05-27 18:18:48 * This does not indicate any kind of problem. We are not sure of the exact scenario which this occurs but we know that it is not a problem. We will try to reproduce it. It just means that a trail order modification which was queued up could not proceed because the order was no longer in an open state. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-30 13:30:07

[2020-10-14 13:25:33] #3 [Go To First Post]
Ralph1234 - Posts: 7
Hello, since I am trading ES live I always have problems with my trailing SL. In CL it works, but in ES the order modification does not work automatically, But later I did get kicked out at that level. I read in this forum maybe to contact the exchange? In the log it says:Order modification failed. Internal Order ID 10775. Service Order ID 3363667. What can I do`? Regards

[2020-10-15 18:46:50] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need the information requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-10-19 14:58:52] #5 [Go To First Post]
Ralph1234 - Posts: 7
(Trade activity removed) Date Time Of Last Edit: 2020-10-19 15:41:17

[2020-10-19 15:06:24] #6 [Go To First Post]
Ralph1234 - Posts: 7
Date: September 14 th, Betweet 9 and 9:12

[2020-10-19 15:41:30] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That is not what we need. We specifically need what is requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-19 15:41:49

[2020-10-19 17:07:00] #8 [Go To First Post]
Ralph1234 - Posts: 7
File attached


Private File Attachment Deleted.

[2020-10-19 18:33:51] #9 [Go To First Post]
Ralph1234 - Posts: 7
Hi, it now happened again, but much worse. I entered (ES again) with market order around 3444 (Have automatically a SL of 2,5 points) and am IMMEDIATELY 6 POINTS in the red. Then I get kicked out with plus 0,25 pints, even though I made something like 6 Points. I am really confused. This cant be normal, NOT ONE SINGLE ES trade was executed like planned. ALL DEMO ones were fine. Am I getting something wrong here? CL trades were fine for years. Thank you for you help, I really dont know what to do. Should I send my Trade activity log from today? Greetings R

[2020-10-19 18:47:10] #10 [Go To First Post]
Ralph1234 - Posts: 7
Trade window said I entered at 3450,75 (Trade activity log also staes it) but price was not nowhere near there, and if it was a time lag, why does it show MINUS 6 points on the P/L ? I just dont get my head around. I am done for today. Greetings

[2020-10-20 08:53:59] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is you are receiving delayed data for the ES futures. Whenever we see descriptions like this, it is very clear what is happening. Activate the CME exchange here for real-time data: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=170186#DenaliExchangeDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-10-20 09:31:30] #12 [Go To First Post]
Ralph1234 - Posts: 7
Excellent, thank you for the fast reply.

[2023-01-05 16:10:34] #13 [Go To First Post]
SJ305 - Posts: 3
I am also having the same issue however, all my data is live.

[2023-01-05 22:25:28] #14 [Go To First Post]
John - SC Support - Posts: 31087
SJ305: We need more information on what exactly is the problem you are having. Please do not reference the previous posts as those are from several years ago. We need the specific information that you are getting. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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