Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 21:35:14 +0000



Post From: Order modification failed | Order is not in a working state errors in Trade Service Log

[2019-05-30 13:29:12]
Sierra Chart Engineering - Posts: 104368
It is not unusual during a back test for the Sierra Chart interface to freeze for short periods of time. This is not related to the error messages above. It has to do with all of the processing for a number of bars which is done in a single batch which can take take a noticeable amount of time.

Order modification failed | Order is not in a working state. Order cannot be modified. Internal Order ID: 227432. Service Order ID: 227432. Symbol: CLN19 | 2019-05-27 18:18:48 *

This does not indicate any kind of problem. We are not sure of the exact scenario which this occurs but we know that it is not a problem. We will try to reproduce it. It just means that a trail order modification which was queued up could not proceed because the order was no longer in an open state.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-05-30 13:30:07