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Direct MessagesDate/Time: Thu, 02 May 2024 14:36:54 +0000
Fat finger protection?
View Count: 584
| [2019-05-24 17:45:02] |
| T44 - Posts: 363 |
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I have Global Settings | Global Symbol Settings | Use Global Trade Position Limit set. I made an order quantity error today which was orders of magnitude bigger than my Global Limit and my clearing firm contacted me. I'm confused about why this order wasn't rejected Sierra side, but actually transmitted and only blocked at the clearing firm level. Obviously it is my responsibility to be careful about entering orders but any additional protection afforded by the platform would be most welcome. |
| [2019-05-24 21:36:09] |
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We are not aware of any problems with this functionality. We can also set you up with a simulated futures trading account where you can do a lot of testing with this functionality: Simulated Futures Trading Service Were you reducing the size of a Position or increasing the size of a Position? Can you give us some numbers (What the setting was set to, and what the positions were, and what the order size was) so we can run a test. If you want to privately tell us you can do that through a ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-24 21:37:39
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