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Date/Time: Tue, 07 May 2024 15:05:16 +0000



I left the sierra chart running and test, but it closed by remote cqg at some point

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[2019-05-21 20:15:27]
User14448 - Posts: 3
I left the sierra chart running and test, but it closed by remote cqg at some point ,
I sent the log for analysis, let me know how it disconnected by it self. The log shows closed around 8 something AM EST.

I want to leave it on for the whole day for testing.

I sent the log already, let me know how to prevent this from disconnect or at least reconnect if disconnected.

thanks
Date Time Of Last Edit: 2019-05-21 20:18:06
[2019-05-22 00:46:13]
Sierra Chart Engineering - Posts: 104368
Make sure you have this option enabled:
Data/Trade Service Settings: Reconnect on Failure (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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