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Date/Time: Fri, 10 May 2024 08:05:26 +0000



Historic Data not updated

View Count: 483

[2019-05-20 05:23:42]
User642012 - Posts: 51
Hi

Ive tried to download the historic data this afternoon 13:30 Hong Kong time
But the latest data updated remain ar 10:35AM all morning and it remain at 10/35 dispit how many tume i update
it fail to update to the most current data
please advisr
Date Time Of Last Edit: 2019-05-20 05:27:59
[2019-05-20 16:55:06]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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