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Date/Time: Fri, 10 May 2024 11:03:12 +0000



Data File Management and v1919

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[2019-05-19 21:59:44]
nosast2 - Posts: 73
Every Sunday I'm doing data compression and shrink the files to only include 15 days of tick data and compress the older data to 1 minute. Since v1919 the manual start button is not showing any response and the CPU is in idle - no compression done.

@Sierra Support: Could you please doublecheck if this is a problem with the current release?

Thanks!
[2019-05-20 10:34:24]
Sierra Chart Engineering - Posts: 104368
We did not observe any problem with this. When you click on the Manual Start button there is a status box above that displays the status. Does it not show anything?

There was a change, where there is a delay introduced, a quarter second delay while processing through a certain amount of data within the files in order to not cause the drive I/O to be too excessive. But this would not cause the described issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-05-20 10:34:43
[2019-05-20 10:36:50]
Sierra Chart Engineering - Posts: 104368
Actually we do see what the problem is. There is an implementation problem with the delay. We will fix this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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