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Date/Time: Mon, 29 Apr 2024 10:00:22 +0000



Data Issues

View Count: 941

[2019-04-29 19:40:02]
Mark Sear - Posts: 42
Hi. I’m not sure if you can help but I will ask anyway.

I have one user whose charts seem to be consistently delivering different data to mine and other users.

He uses CQG from Dorman. Should be good quality data.

However he is getting trades indicated when nobody else is and his charts look different in a number of areas.

Is it possible that running Thinkorswim with 30+ charts and also Zoom conference is causing him to have issues?

It’s the only thing I can think of.

His chart setup looks identical to mine (different time zone but no big deal).

Have you even heard of this before? He’s in Kansas so in theory his internet should be fine.

Any help gratefully accepted.
[2019-04-29 22:40:28]
Sierra Chart Engineering - Posts: 104368
Are these chart bars based on a variable timeframe (like based on volume) or are they fixed time?


Is it possible that running Thinkorswim with 30+ charts and also Zoom conference is causing him to have issues?
No.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-29 22:44:35
[2019-04-30 07:24:53]
Mark Sear - Posts: 42
They are fixed timeframe.
[2019-04-30 17:55:18]
Sierra Chart Engineering - Posts: 104368
Check to make sure that the starting time of the bars are the same. Refer to:
Chart Session Times: Bar Starting Times
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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