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Date/Time: Sat, 27 Apr 2024 17:58:59 +0000



Waiting to Download Historical Data

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[2019-04-26 13:41:54]
andrew miles - Posts: 21
The last couple of days Sierra has been unusable for me. I have had to go back to Ninjatrader.
I get this message that never leaves and price does not update. I am using rithmic and it works fine on ninjatrader
[2019-04-27 01:00:19]
Sierra Chart Engineering - Posts: 104368
We really do not recommend using Rithmic. Please consider one of these two supported services instead:
Sierra Chart / Trading Technologies Futures Order Routing Service

CQG Trading Platform Service



However, provide us the Message Log when you have this condition and we will see what the problem is:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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