Support Board
Date/Time: Tue, 23 Dec 2025 19:51:56 +0000
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| [2019-04-26 13:41:54] |
| andrew miles - Posts: 21 |
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The last couple of days Sierra has been unusable for me. I have had to go back to Ninjatrader. I get this message that never leaves and price does not update. I am using rithmic and it works fine on ninjatrader |
| [2019-04-27 01:00:19] |
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We really do not recommend using Rithmic. Please consider one of these two supported services instead: Sierra Chart / Trading Technologies Futures Order Routing Service CQG Trading Platform Service However, provide us the Message Log when you have this condition and we will see what the problem is: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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