Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 16:49:25 +0000



Chart dettached

View Count: 649

[2019-04-12 20:14:47]
arruga - Posts: 249
Hi. Couple of questions.
1) I have a grid a several charts, but each chart window has a thick band on top with the chart description... info repeated just beneath within the chart area itself. I've seen chartbooks from others where chart windows do not have these upper chart window bands. How do I get rid of them, and also, make the charts blend in a grid so they share a single chart boundary, and not two, one for each, to optimize screen use?

2) I have detached charts to send to my other monitor and still be linked within my chartbook. Once arranged in the new screen, they come back to the first screen every time I reconnect, or restart, or reopen... is there a way to fix the location of the detached windows and not move around?

thanks
[2019-04-15 10:38:04]
Sierra Chart Engineering - Posts: 104368
1. Refer to:
Chart Menu: Show Title Bar (Chart menu)
Chart Settings: Region Data Lines (List) (Chart >> Chart Settings >> Regions >> Region Data Line menu)

2. Refer to:
Window Size and Position Not Restored When Opening Chartbook

Also it is not true that reconnecting causes this condition. This is not even believable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-04-23 22:26:31]
arruga - Posts: 249
It's to do with the 3 screens. I got a laptops and 2 monitors. Y typically displayed SC windows on the 2 monitors. When I disconnect Sierra, sleep the laptop without closing Sierra, and then reopen the laptop to reconnect, it's all messed-up screen wise.
I'm on version 1910
[2019-04-25 07:51:09]
Sierra Chart Engineering - Posts: 104368
The operating system could cause you problems when it comes out of sleep. So we recommend not using sleep. That is going to be the solution.

This is strictly an operating system level problem. Your solution is going to be with the operating system itself. Sierra Chart has no control over this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-25 07:51:28

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account