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Date/Time: Tue, 16 Apr 2024 04:17:50 +0000



Anyone have any suggestions?

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[2019-04-08 16:31:12]
SierraFan - Posts: 84
I'm using Sierra and the CTS fix. I have Sierra Real-Time/Historical Exchange Data feed. Below I've copy/pasted the notification I received from sierra. Could use some suggestions on this Thanks. I watch the ES .



- The CTS lower cost connection model which you are using is being discontinued May 31, 2019. We are developing a migration plan for you to switch to the new Sierra Chart order routing service with data: Sierra Chart / Trading Technologies Futures Order Routing Service

- Due to the fact that the CTS system provides price data as integers and there is an upcoming price format change by the CME in January 2019, if you are trading the Two-Year Note futures on CTS with Sierra Chart, there will be a price formatting problem at that time. The solution that CTS has provided for this is going to be very disruptive to our user base using CTS, so we are not going to implement it. If you are trading the Two-Year Note futures you will need to move to another trading platform service supported by Sierra Chart other than CTS.
[2019-04-08 18:31:07]
Sierra Chart Engineering - Posts: 104368
Can you tell us who your clearing firm is and then we will instruct you on what to do. Also, the CTS low-cost connection model service is not necessarily going to be discontinued at May 31, 2019 if users still need to rely on it. We will keep it up as long as it is needed.

You can disregard the second message. This is not going to apply to you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-08 18:31:45
[2019-04-09 15:28:13]
SierraFan - Posts: 84
My clearing firm Is Cunningham Commodities
[2019-04-10 18:49:53]
Sierra Chart Engineering - Posts: 104368
Okay in that case, just continue to use the service. We will keep it up for Cunningham Commodities.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-04-10 21:13:32]
SierraFan - Posts: 84
Thank You

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