Support Board
Date/Time: Sun, 06 Jul 2025 20:59:19 +0000
Heatmap volume not shown for equities
View Count: 1604
| [2019-04-05 23:46:58] |
| User545800 - Posts: 13 |
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Team - I am unable to see volume bars for equities heatmap. Could see them for futures. Attached are the images. I duplicated the future chart and changed the symbol to SPY. I could see volume bars in futures chart but not on SPY chart. Could you please let me know what is needed to see equity heatmap with volume. Best Regards, Chak |
 Futures heatmap.PNG / V - Attached On 2019-04-05 23:46:05 UTC - Size: 41.62 KB - 577 views SPY Heatmap.PNG / V - Attached On 2019-04-05 23:46:12 UTC - Size: 53.19 KB - 498 views |
| [2019-04-09 17:59:12] |
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We ran a test and you should see the best bid and ask data depth levels on the chart. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After this reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-09 18:22:33] |
| User545800 - Posts: 13 |
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Updated global symbol settings. I can see best bid and offer but not the market depth for SPY. Checked even in trading DOM. Is it not available in Sierra data feed?
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| [2019-04-09 18:26:59] |
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Yes there is not market depth data available beyond the best level with the Sierra Chart Exchange Data Feed for stocks.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-09 18:33:46] |
| User545800 - Posts: 13 |
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Oops, any tips on how else I could get depth data with Sierra chart front end? FCMs dont provide equity depth data. Thats why I signed up for sierra data feed.
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| [2019-04-09 18:55:15] |
| User545800 - Posts: 13 |
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I am good with the ticket. Please close it.
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| [2019-04-10 03:49:03] |
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You can get market depth data for equities from Interactive Brokers: Interactive Brokers Trading Service: Accessing Level 2 / Market Depth Data for Stocks And possibly sometime this year we may be able to offer market depth data for equities as well. It is something we are looking into. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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