Support Board
Date/Time: Sun, 06 Jul 2025 06:46:13 +0000
Problem with datafeed, gain
View Count: 696
| [2019-03-25 15:36:08] |
| User798235 - Posts: 10 |
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Hi! i cant seem to be connected to the gain data feed, works fine in their trading plattform. Here is the error from the message log GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-25 08:25:41 GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-03-25 08:25:41 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.47. | 2019-03-25 08:25:41 GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-25 08:25:41 GAIN Capital FIX Trading | Connected to trading server. | 2019-03-25 08:25:42 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-03-25 08:25:42 GAIN Capital FAST Data socket (2) | Creating socket. | 2019-03-25 08:25:42 GAIN Capital FAST Data socket (2) | Connecting to IP: 67.23.52.47. | 2019-03-25 08:25:42 GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-25 08:25:48 * GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-25 08:25:48 GAIN Capital FAST Data socket (2) | Closed. | 2019-03-25 08:25:48 |
| [2019-03-25 18:34:25] |
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There was a problem with the Gain Capital data feed that has been resolved by them. If you are still having issues, first try disconnecting and then reconnecting to the Data Feed to see if that fixes the problem. Refer to the following for instructions: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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