Support Board
Date/Time: Fri, 26 Apr 2024 19:18:36 +0000
upgrade 3 to 5
View Count: 572
[2019-03-23 11:21:20] |
User556056 - Posts: 10 |
I have Sierra 3 via broker EZfutures, I would like to upgrade from 3 to 5, and to become your customer directly. Payment via a broker will be lost? |
[2019-03-24 13:29:13] |
Sierra Chart Engineering - Posts: 104368 |
Yes you would need to pay us directly. The payment instructions are below. Let us know if you need further help. Make sure you log into Sierra Chart, using your own account: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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