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Direct MessagesDate/Time: Tue, 14 May 2024 11:59:19 +0000
connect to data feed
View Count: 790
| [2019-03-17 21:46:02] |
| Crtfyd - Posts: 277 |
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I cant connect to data feed. I have correct user/password. Below is the log. And the pop up notice. How do I fix? Thx _____________________________ Reading Internal Order ID file. | 2019-03-17 17:26:41 Reading Trade Orders file. | 2019-03-17 17:26:41 Reading Trade Positions file. | 2019-03-17 17:26:41 Account Balance file. | 2019-03-17 17:26:41 UDPListener (840). Port 22904 | Listening on UDP port 22904. | 2019-03-17 17:26:41 Software version: 1882 64-bit | 2019-03-17 17:26:41 Usage end date: 2019-04-12 | 2019-03-17 17:26:41 Enabled for: Advanced Features. | 2019-03-17 17:26:41 Enabled for: Sierra Chart Historical Data Service. | 2019-03-17 17:26:41 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-17 17:26:41 Current selected Data/Trading service: TransAct Trading | 2019-03-17 17:26:41 Chart Update Interval: 500 | 2019-03-17 17:26:41 Intraday Data Storage Time Unit: 0 | 2019-03-17 17:26:41 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-17 17:26:41 2019-03-17 14:26:40 Local computer time | 2019-03-17 17:26:41 2019-03-17 21:26:40 Local computer time in UTC | 2019-03-17 17:26:41 2019-03-17 17:26:40 Local computer time in SC Time Zone | 2019-03-17 17:26:41 2019-03-17 21:26:41 Server time in UTC | 2019-03-17 17:26:41 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-03-17 17:26:41 Program path: C:\SierraChart\ | 2019-03-17 17:26:41 Data Files path: C:\SierraChart\Data\ | 2019-03-17 17:26:41 OS Version Number: 6.1 | 2019-03-17 17:26:41 Locale Setting: C | 2019-03-17 17:26:41 Checking for new symbol settings. Requested symbol settings MD5 for service code transact.trading. Request ID: 1. | 2019-03-17 17:26:41 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-03-17 17:26:41 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-03-17 17:26:41 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:26:41 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-17 17:26:41 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-17 17:26:41 Received 5 login tokens. | 2019-03-17 17:26:42 Symbol settings MD5 received. Request ID: 1. | 2019-03-17 17:26:42 Symbol settings are up-to-date for transact.trading. | 2019-03-17 17:26:42 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:26:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:26:42 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-03-17 17:26:42 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-03-17 17:26:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-03-17 17:26:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-03-17 17:26:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-03-17 17:26:43 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-03-17 17:26:43 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:26:44 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-17 17:26:44 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-17 17:26:44 Files to Open on Start up | File does not exist: C:\SierraChart\Data\CURRENT M9.scid.cht | 2019-03-17 17:26:45 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:26:47 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:26:47 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:26:47 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:26:47 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:47 TransAct Trading | Disconnected. | 2019-03-17 17:26:47 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:47 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:26:52 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:26:52 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:26:52 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:26:52 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:52 TransAct Trading | Disconnected. | 2019-03-17 17:26:52 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:52 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:26:57 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:26:57 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:26:57 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:26:57 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:57 TransAct Trading | Disconnected. | 2019-03-17 17:26:57 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:57 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:02 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:02 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:02 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:02 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:02 TransAct Trading | Disconnected. | 2019-03-17 17:27:02 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:02 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:07 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:07 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:07 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:07 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:07 TransAct Trading | Disconnected. | 2019-03-17 17:27:07 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:07 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:12 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:12 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:12 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:12 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:12 TransAct Trading | Disconnected. | 2019-03-17 17:27:12 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:12 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:17 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:17 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:17 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:17 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:17 TransAct Trading | Disconnected. | 2019-03-17 17:27:17 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:17 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:22 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:22 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:22 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:22 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:22 TransAct Trading | Disconnected. | 2019-03-17 17:27:22 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:22 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:27 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:27 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:27 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:27 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:27 TransAct Trading | Disconnected. | 2019-03-17 17:27:27 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:27 EURUSD Daily #1 | Reloading chart. | 2019-03-17 17:27:28 Using Bid/Ask average for last trade price for EURUSD | 2019-03-17 17:27:29 HD Request # 2 | Downloading Historical Daily chart data for EURUSD. Starting date: 2016-08-11. Service: fxcm | 2019-03-17 17:27:29 HD Request # 2 | Using server: ds4.sierracharts.com port 10150 | 2019-03-17 17:27:29 Socket (1) | Creating socket. | 2019-03-17 17:27:29 Socket (1) | Connecting to IP: 192.81.56.146. | 2019-03-17 17:27:29 HD Request # 2 | Setting DTC encoding to Binary VLS | 2019-03-17 17:27:29 HD Request # 2 | Sending historical data logon request message. | 2019-03-17 17:27:29 HD Request # 2 | Requesting historical Daily data starting at 2016-08-11. | 2019-03-17 17:27:29 HD Request # 2 | Decompressing data. | 2019-03-17 17:27:29 HD Request # 2 | Receiving historical Daily data for EURUSD starting at 2016-08-11 | 2019-03-17 17:27:30 HD Request # 2 | Writing historical Daily data to the file EURUSD.dly | 2019-03-17 17:27:30 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:27:30 Historical data download thread signaled to stop. | 2019-03-17 17:27:30 HD Request # 2 | Received 674 records from 2016-08-11 00:00:00 to 2019-03-15 00:00:00 (2.6years) and wrote 674 records for EURUSD | 2019-03-17 17:27:30 HD Request # 2 | Completion time: 0s | 2019-03-17 17:27:30 HD Request # 2 | Daily data download complete for EURUSD. Unique request ID: 1 | 2019-03-17 17:27:30 Removed historical data download ID 1 | 2019-03-17 17:27:30 Socket (1) | Socket gracefully closed by remote side. | 2019-03-17 17:27:30 Socket (1) | Closed. | 2019-03-17 17:27:30 EURUSD [M] Daily #1 | Reloading chart. | 2019-03-17 17:27:30 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:32 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:32 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:32 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:32 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:32 TransAct Trading | Disconnected. | 2019-03-17 17:27:32 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:32 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:37 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:37 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:37 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:37 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:37 TransAct Trading | Disconnected. | 2019-03-17 17:27:37 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:37 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:42 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:42 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:42 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:42 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:42 TransAct Trading | Disconnected. | 2019-03-17 17:27:42 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:42 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:47 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:47 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:47 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:47 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:47 TransAct Trading | Disconnected. | 2019-03-17 17:27:47 Will reconnect to the server in 35.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:47 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:28:22 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:28:22 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:28:22 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:28:22 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:28:22 TransAct Trading | Disconnected. | 2019-03-17 17:28:22 Will reconnect to the server in 40.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:28:22 File >> Disconnect selected. | 2019-03-17 17:28:29 TransAct Trading | Disconnected. | 2019-03-17 17:28:29 |
| [2019-03-17 21:47:04] |
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Looks like you did a new installation of Sierra Chart. You need to run the installer again and enable Install Optional Components. You can do this through Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-17 22:54:31] |
| Crtfyd - Posts: 277 |
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Thank you. Yes, you are correct. That fixed it. In that regard, I had saved from my other laptop my current Chartbook. I saved it to the Sierra DATA file, then opening the Chartbook. My settings and Charts were correct, except the toolbar didnt transfer. Is it normal for the tool settings not to save to the Chartbook? Thx
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| [2019-03-17 23:37:52] |
| Crtfyd - Posts: 277 |
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correction, i meant Control Bar
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| [2019-03-18 15:11:00] |
| John - SC Support - Posts: 31602 |
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The Control Bar settings are in the Sierra3.cfg file, not with the chartbook. Therefore, you can copy the Sierra3.cfg file from one computer to the other. Just be aware that along with the Control Bar settings, this file also has all the other graphics settings. For more information on what is in the Sierra3.cfg file (and other files), refer to Step 5 of the following: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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