Support Board
Date/Time: Thu, 03 Jul 2025 11:55:06 +0000
Post From: connect to data feed
[2019-03-17 21:46:02] |
Crtfyd - Posts: 287 |
I cant connect to data feed. I have correct user/password. Below is the log. And the pop up notice. How do I fix? Thx _____________________________ Reading Internal Order ID file. | 2019-03-17 17:26:41 Reading Trade Orders file. | 2019-03-17 17:26:41 Reading Trade Positions file. | 2019-03-17 17:26:41 Account Balance file. | 2019-03-17 17:26:41 UDPListener (840). Port 22904 | Listening on UDP port 22904. | 2019-03-17 17:26:41 Software version: 1882 64-bit | 2019-03-17 17:26:41 Usage end date: 2019-04-12 | 2019-03-17 17:26:41 Enabled for: Advanced Features. | 2019-03-17 17:26:41 Enabled for: Sierra Chart Historical Data Service. | 2019-03-17 17:26:41 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-17 17:26:41 Current selected Data/Trading service: TransAct Trading | 2019-03-17 17:26:41 Chart Update Interval: 500 | 2019-03-17 17:26:41 Intraday Data Storage Time Unit: 0 | 2019-03-17 17:26:41 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-17 17:26:41 2019-03-17 14:26:40 Local computer time | 2019-03-17 17:26:41 2019-03-17 21:26:40 Local computer time in UTC | 2019-03-17 17:26:41 2019-03-17 17:26:40 Local computer time in SC Time Zone | 2019-03-17 17:26:41 2019-03-17 21:26:41 Server time in UTC | 2019-03-17 17:26:41 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-03-17 17:26:41 Program path: C:\SierraChart\ | 2019-03-17 17:26:41 Data Files path: C:\SierraChart\Data\ | 2019-03-17 17:26:41 OS Version Number: 6.1 | 2019-03-17 17:26:41 Locale Setting: C | 2019-03-17 17:26:41 Checking for new symbol settings. Requested symbol settings MD5 for service code transact.trading. Request ID: 1. | 2019-03-17 17:26:41 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-03-17 17:26:41 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-03-17 17:26:41 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:26:41 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-17 17:26:41 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-17 17:26:41 Received 5 login tokens. | 2019-03-17 17:26:42 Symbol settings MD5 received. Request ID: 1. | 2019-03-17 17:26:42 Symbol settings are up-to-date for transact.trading. | 2019-03-17 17:26:42 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:26:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:26:42 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-03-17 17:26:42 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-03-17 17:26:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-03-17 17:26:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-03-17 17:26:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-03-17 17:26:43 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-03-17 17:26:43 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:26:44 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-17 17:26:44 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-17 17:26:44 Files to Open on Start up | File does not exist: C:\SierraChart\Data\CURRENT M9.scid.cht | 2019-03-17 17:26:45 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:26:47 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:26:47 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:26:47 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:26:47 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:47 TransAct Trading | Disconnected. | 2019-03-17 17:26:47 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:47 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:26:52 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:26:52 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:26:52 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:26:52 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:52 TransAct Trading | Disconnected. | 2019-03-17 17:26:52 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:52 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:26:57 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:26:57 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:26:57 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:26:57 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:57 TransAct Trading | Disconnected. | 2019-03-17 17:26:57 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:26:57 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:02 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:02 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:02 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:02 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:02 TransAct Trading | Disconnected. | 2019-03-17 17:27:02 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:02 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:07 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:07 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:07 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:07 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:07 TransAct Trading | Disconnected. | 2019-03-17 17:27:07 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:07 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:12 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:12 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:12 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:12 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:12 TransAct Trading | Disconnected. | 2019-03-17 17:27:12 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:12 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:17 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:17 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:17 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:17 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:17 TransAct Trading | Disconnected. | 2019-03-17 17:27:17 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:17 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:22 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:22 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:22 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:22 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:22 TransAct Trading | Disconnected. | 2019-03-17 17:27:22 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:22 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:27 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:27 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:27 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:27 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:27 TransAct Trading | Disconnected. | 2019-03-17 17:27:27 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:27 EURUSD Daily #1 | Reloading chart. | 2019-03-17 17:27:28 Using Bid/Ask average for last trade price for EURUSD | 2019-03-17 17:27:29 HD Request # 2 | Downloading Historical Daily chart data for EURUSD. Starting date: 2016-08-11. Service: fxcm | 2019-03-17 17:27:29 HD Request # 2 | Using server: ds4.sierracharts.com port 10150 | 2019-03-17 17:27:29 Socket (1) | Creating socket. | 2019-03-17 17:27:29 Socket (1) | Connecting to IP: 192.81.56.146. | 2019-03-17 17:27:29 HD Request # 2 | Setting DTC encoding to Binary VLS | 2019-03-17 17:27:29 HD Request # 2 | Sending historical data logon request message. | 2019-03-17 17:27:29 HD Request # 2 | Requesting historical Daily data starting at 2016-08-11. | 2019-03-17 17:27:29 HD Request # 2 | Decompressing data. | 2019-03-17 17:27:29 HD Request # 2 | Receiving historical Daily data for EURUSD starting at 2016-08-11 | 2019-03-17 17:27:30 HD Request # 2 | Writing historical Daily data to the file EURUSD.dly | 2019-03-17 17:27:30 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-17 17:27:30 Historical data download thread signaled to stop. | 2019-03-17 17:27:30 HD Request # 2 | Received 674 records from 2016-08-11 00:00:00 to 2019-03-15 00:00:00 (2.6years) and wrote 674 records for EURUSD | 2019-03-17 17:27:30 HD Request # 2 | Completion time: 0s | 2019-03-17 17:27:30 HD Request # 2 | Daily data download complete for EURUSD. Unique request ID: 1 | 2019-03-17 17:27:30 Removed historical data download ID 1 | 2019-03-17 17:27:30 Socket (1) | Socket gracefully closed by remote side. | 2019-03-17 17:27:30 Socket (1) | Closed. | 2019-03-17 17:27:30 EURUSD [M] Daily #1 | Reloading chart. | 2019-03-17 17:27:30 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:32 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:32 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:32 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:32 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:32 TransAct Trading | Disconnected. | 2019-03-17 17:27:32 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:32 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:37 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:37 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:37 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:37 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:37 TransAct Trading | Disconnected. | 2019-03-17 17:27:37 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:37 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:42 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:42 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:42 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:42 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:42 TransAct Trading | Disconnected. | 2019-03-17 17:27:42 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:42 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:27:47 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:27:47 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:27:47 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:27:47 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:47 TransAct Trading | Disconnected. | 2019-03-17 17:27:47 Will reconnect to the server in 35.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:27:47 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2019-03-17 17:28:22 Error creating process C:\SierraChart\Transact\TransactToSierraBridge.exe. Windows error code 267: The directory name is invalid. | 2019-03-17 17:28:22 * TransAct Trading | Error running DTC server program C:\SierraChart\Transact\TransactToSierraBridge.exe. | 2019-03-17 17:28:22 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-17 17:28:22 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:28:22 TransAct Trading | Disconnected. | 2019-03-17 17:28:22 Will reconnect to the server in 40.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-17 17:28:22 File >> Disconnect selected. | 2019-03-17 17:28:29 TransAct Trading | Disconnected. | 2019-03-17 17:28:29 |