Support Board
Date/Time: Thu, 25 Apr 2024 13:40:24 +0000
OCO SL TP
View Count: 886
[2019-03-12 19:30:38] |
User76183 - Posts: 68 |
Hello! I’ve noticed a problem which has been found many times recently. And it’s really annoying! I tend to use DOM’s attached orders ( SL , TP ) and I noticed that sometimes those attached orders disappears after I get filled for unknown reason. In my opinion it could be when I switch off/on laptop( if the main order became active before or while SC was offline), or as soon as main limit-order fills his attached SL and/or TP being cancelled immediately( just after filling). It’s only happening when the main limit-order being filled and it never happens when main limit order is working ( waiting for the price) For example I set Sell-Limit with his attached SL and TP ( GTC and simple bracket ) 3 days ago, all those orders had been active all time. During that time I several times turned on and off SC and orders were “working “ . After 3 days sell-Limit order has been filled while SC was off, and I found that just after execution attached SL and TP has been canceled automatically for unknown reason! Of course I have checked GTC had been set for all Charts and DOM’s. Currently I use SC-real date and CQG( AMP Broker) for execution. I think according to the settings I did all attached orders must be active even though SC is off and should be executed correctly. What’s wrong? Could you help me to find a problem? According to the log: Canceling due to no fill notice from parent pending cancel But the parent order was filled Thank you! Date Time Of Last Edit: 2019-03-12 19:40:19
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[2019-03-14 01:08:26] |
Sierra Chart Engineering - Posts: 104368 |
To solve this problem, you really need to switch to this service to use for trading: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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