Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 13:40:24 +0000



OCO SL TP

View Count: 886

[2019-03-12 19:30:38]
User76183 - Posts: 68
Hello! I’ve noticed a problem which has been found many times recently. And it’s really annoying!

I tend to use DOM’s attached orders ( SL , TP ) and I noticed that sometimes those attached orders disappears after I get filled for unknown reason. In my opinion it could be when I switch off/on laptop( if the main order became active before or while SC was offline), or as soon as main limit-order fills his attached SL and/or TP being cancelled immediately( just after filling).
It’s only happening when the main limit-order being filled and it never happens when main limit order is working ( waiting for the price)

For example I set Sell-Limit with his attached SL and TP ( GTC and simple bracket ) 3 days ago, all those orders had been active all time. During that time I several times turned on and off SC and orders were “working “ . After 3 days sell-Limit order has been filled while SC was off, and I found that just after execution attached SL and TP has been canceled automatically for unknown reason!
Of course I have checked GTC had been set for all Charts and DOM’s.
Currently I use SC-real date and CQG( AMP Broker) for execution.
I think according to the settings I did all attached orders must be active even though SC is off and should be executed correctly.
What’s wrong? Could you help me to find a problem?

According to the log:           
Canceling due to no fill notice from parent
pending cancel

But the parent order was filled
Thank you!
Date Time Of Last Edit: 2019-03-12 19:40:19
[2019-03-14 01:08:26]
Sierra Chart Engineering - Posts: 104368
To solve this problem, you really need to switch to this service to use for trading:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account