Support Board
Date/Time: Sat, 12 Jul 2025 00:42:45 +0000
Error message
View Count: 654
| [2019-03-12 19:03:08] |
| User299602 - Posts: 2 |
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i received the following message: "Alert message error: The support@sierrachart.com was opted out from receiving Alert notification messages, contact Sierra Chart support" Under SOURCE was the following "Web service response" Please advise what I should do. Date Time Of Last Edit: 2019-03-12 19:40:48
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| [2019-03-12 22:41:08] |
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You need to set your email address within Sierra Chart as documented here: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#EmailNotifications Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-12 22:41:36
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