Support Board
Date/Time: Fri, 26 Apr 2024 16:23:33 +0000
Error message
View Count: 511
[2019-03-12 19:03:08] |
User299602 - Posts: 2 |
i received the following message: "Alert message error: The support@sierrachart.com was opted out from receiving Alert notification messages, contact Sierra Chart support" Under SOURCE was the following "Web service response" Please advise what I should do. Date Time Of Last Edit: 2019-03-12 19:40:48
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[2019-03-12 22:41:08] |
Sierra Chart Engineering - Posts: 104368 |
You need to set your email address within Sierra Chart as documented here: General Settings Window: E-mail Notifications for Alerts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-12 22:41:36
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