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Date/Time: Fri, 26 Apr 2024 16:23:33 +0000



Error message

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[2019-03-12 19:03:08]
User299602 - Posts: 2
i received the following message:

"Alert message error: The support@sierrachart.com was opted out from receiving Alert notification messages, contact Sierra Chart support"

Under SOURCE was the following "Web service response"

Please advise what I should do.
Date Time Of Last Edit: 2019-03-12 19:40:48
[2019-03-12 22:41:08]
Sierra Chart Engineering - Posts: 104368
You need to set your email address within Sierra Chart as documented here:
General Settings Window: E-mail Notifications for Alerts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-12 22:41:36

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