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Date/Time: Sat, 20 Apr 2019 03:25:20 +0000



Error message

Support Request:
[2019-03-12 19:03:08]
User299602 - Posts: 2
i received the following message:

"Alert message error: The support@sierrachart.com was opted out from receiving Alert notification messages, contact Sierra Chart support"

Under SOURCE was the following "Web service response"

Please advise what I should do.
Date Time Of Last Edit: 2019-03-12 19:40:48
[2019-03-12 22:41:08]
Sierra Chart Engineering - Posts: 71025
You need to set your email address within Sierra Chart as documented here:
https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#EmailNotifications
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-03-12 22:41:36

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