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Date/Time: Mon, 06 May 2024 10:37:46 +0000



Bund future and Bobl future back adjusting error

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[2019-03-07 16:34:40]
Bango - Posts: 76
Hello,
I use CQG and today bund and bobl futures are not back-adjusting after rollover. Back adjusting and non back adjusting chart give the same results.
It's strange because the feature is working with other instruments.
[2019-03-07 18:12:21]
Sierra Chart Engineering - Posts: 104368
Re-download the data for at least the last two contract months following the instructions here:

Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-07 18:12:29
[2019-03-08 07:55:02]
Bango - Posts: 76
It seems that CQG sends no data at all for GGH19
[2019-03-08 11:03:05]
Bango - Posts: 76
These lines from the log confirms my suspect:

HD Request # 168 | Downloading Historical Daily chart data for GGM19. Starting date: 1969-03-07. Service: cqg | 2019-03-08 11:53:54
HD Request # 168 | Error downloading historical Daily data for GGM19. The symbol is unknown to the server. | 2019-03-08 11:53:54
HD Request # 168 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GGM19 | 2019-03-08 11:53:54

GGM19 [CB] Daily #15 | Error while getting daily open price with date 2018-12-09 from file. D:\SierraChart\Data\GGZ18.dly. Error: No Data for read. End of file. | 2019-03-08 11:53:55
GGM19 [CB] Daily #15 | Error while getting daily open price with date 2018-12-09 from file. D:\SierraChart\Data\GGH19.dly. Error: No Data for read. End of file. | 2019-03-08 11:53:55
GGM19 [CB] Daily #15 | Error while getting daily open price with date 2019-03-10 from file. D:\SierraChart\Data\GGH19.dly. Error: No Data for read. End of file. | 2019-03-08 11:53:55
GGM19 [CB] Daily #15 | Error while getting daily open price with date 2019-03-10 from file. D:\SierraChart\Data\GGM19.dly. Error: No Data for read. End of file. | 2019-03-08 11:53:55
[2019-03-08 11:14:37]
Bango - Posts: 76
Starting date: 1969-03-07
???
[2019-03-08 16:52:24]
Sierra Chart Engineering - Posts: 104368
There is a problem with the Symbol Settings. Perform a Full Reset of the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps

And then after that re-download the data again for the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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