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Direct MessagesDate/Time: Mon, 06 May 2024 08:55:57 +0000
Connection Problems
View Count: 1020
| [2019-03-06 09:21:18] |
| nicktrader - Posts: 665 |
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For some time now the connection has been interrupted every now and then. But my internet is stable. What can I do? HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2019-03-06 10:06:43 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (3) | Connecting to IP: 46.4.97.203. | 2019-03-06 10:06:43 Received Date-time from server. Delay adjusted UTC Date-time: 2019-03-06 09:06:43.588. Round-trip delay: 00:00:00.193 | 2019-03-06 10:06:43 Computer time to server time difference: 00:00:00.124 | 2019-03-06 10:06:43 Error setting System Date-Time. Windows error code 1314: Dem Client fehlt ein erforderliches Recht. | 2019-03-06 10:06:43 * HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (3) | Shutdown started. Waiting for graceful close. | 2019-03-06 10:06:45 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2019-03-06 10:06:45 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (3) | Closed. | 2019-03-06 10:06:45 |
| [2019-03-06 10:11:00] |
| nicktrader - Posts: 665 |
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... and again HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (3) | Closed. | 2019-03-06 10:06:45 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Creating socket. Using TLS 1.2. | 2019-03-06 11:06:43 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Connecting to IP: 46.4.97.203. | 2019-03-06 11:06:43 Received Date-time from server. Delay adjusted UTC Date-time: 2019-03-06 10:06:43.641. Round-trip delay: 00:00:00.114 | 2019-03-06 11:06:44 Computer time to server time difference: 00:00:00.031 | 2019-03-06 11:06:44 Error setting System Date-Time. Windows error code 1314: Dem Client fehlt ein erforderliches Recht. | 2019-03-06 11:06:44 * HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Shutdown started. Waiting for graceful close. | 2019-03-06 11:06:45 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. | 2019-03-06 11:06:45 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Closed. | 2019-03-06 11:06:45 Requested login tokens. | 2019-03-06 11:08:24 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Creating socket. Using TLS 1.2. | 2019-03-06 11:08:24 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Connecting to IP: 46.4.97.203. | 2019-03-06 11:08:24 Received 8 login tokens. | 2019-03-06 11:08:25 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Shutdown started. Waiting for graceful close. | 2019-03-06 11:08:26 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. | 2019-03-06 11:08:26 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (3) | Closed. | 2019-03-06 11:08:26 |
| [2019-03-06 22:56:13] |
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Regarding CQG connectivity issues, refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG The Message Log you posted has no relevancy. However, refer to: Global Settings Menu: Set System Date-Time from Server (Global Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-06 22:58:52
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| [2019-03-08 08:36:07] |
| nicktrader - Posts: 665 |
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My broker is AMP. As I know they offer alternative CTS-T4 and and Rithmic. Do they have the same problems with the connection? What is the quality of the two datafeeds? Can you recommend both? |
| [2019-03-08 16:28:36] |
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We do not recommend either of those. It is only going to be more problems, and more burden on us. We do not want that. This is what we recommend: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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