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Date/Time: Wed, 08 May 2024 05:51:31 +0000



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[2019-03-05 15:20:41]
User393677 - Posts: 2
I want to see, for example, the contract data of the Mini Spy (es).

In addition, when I open the Sierra software, it appears as a demo account and not as a regular account despite the update I made.

Another problem is that the data on the graphs come in a 20-minute delay for up to half an hour and not as real-time data, even though I paid for real-time data in stocks and contracts (did I actually pay for real-time contract data?) I have an interactive trading account but did not understand how The interactive account for Sierra software.

I would appreciate your response,

Thanks

Ravit
[2019-03-05 18:25:07]
Sierra Chart Engineering - Posts: 104368
If you want to look at ES futures in real time you activated the wrong exchange.

You need to activate one of the CME Group exchanges:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges

You also need to connect to your Interactive Brokers account as explained here:
Sierra Chart Exchange Data Feed: Integration with Trading Services

How do you come to this conclusion?

In addition, when I open the Sierra software, it appears as a demo account and not as a regular account despite the update I made.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-05 18:26:56

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