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Direct MessagesDate/Time: Wed, 08 May 2024 14:05:11 +0000
GTC orders not restored after CME outage last week
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| [2019-03-05 12:34:21] |
| RRHood - Posts: 15 |
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Hi, had this problem. GTC orders were not restored after CME outage last week on CLJ9 short (I had to manually add in my own TP/SL when CME server came online, despite the CME notice claiming all GTC should have been restored?) Have been busy writing to rithmic to narrow down the issue since I assumed the orders should have been sent to them via Sierra platform. But their rep told me for some reason, Sierra submitted it as a GTD to rithmic? (instead of GTC as per my settings). How could this have happened? Where do I submit screenshot of my settings? Here? I want to know whether it is sierra or rithmic issues. The rep there seems to imply it is sierra-related. TY |
| [2019-03-05 17:42:06] |
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The issue certainly was not within Sierra Chart. This would be impossible. In the case of Attached Orders it is not even possible for the Time in Force to be set to a Good till Date-Time. You can see that setting here: Attached Orders: Time In Force Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-05 17:42:19
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| [2019-03-06 11:59:50] |
| RRHood - Posts: 15 |
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Exactly. Mine says "Good till canceled" Thanks I'm checking again.
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