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Date/Time: Mon, 06 May 2024 13:50:58 +0000



Interactive Brokers CFD Trading data doesn’t load

View Count: 706

[2019-03-03 19:28:12]
User565999 - Posts: 9
Hi Team,
in newer sierra versions my trading chart don’t come up and real time data don’t load.
I tested several versions and OS. Please take a look.


v 1776 OK
v 1837 OK
v 1875 doesn’t work see error below
v 1880 doesn’t work see error below

Error shows up when output debugging messagas is enabled:
0=4 | 1=2 | 2=200014 | 3=2127 | 4=CFD historical data is not provided; please submit a historical data request on the underlying stock: SPY@ARCA

Thank you very much
Private File
Private File
Attachment Deleted.
[2019-03-03 20:58:11]
Sierra Chart Engineering - Posts: 104368
There has been a change with CFD symbols and here is the documentation you now need to follow:
Interactive Brokers Symbols: Accessing Market Data for CFD Symbols

Let us know if you need further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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