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Date/Time: Sat, 02 Jul 2022 21:31:14 +0000

topsteptrader CTS datafeed keeps freezing

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[2019-03-01 14:55:09]
User753428 - Posts: 131
I'm currently doing the TST combine and TST requires us to use the CTS fix datafeed (server: Simulation Server).

The problem is chart and dom freezes at least once or twice every minute for like 4-5 seconds. Then it plays back the ticks that occurred during the freeze at very high speed until the present tick and resumes the current pace, until it freezes again again.

This has happened on the ES, NQ, RTY, and CL. The message log doesn't show anything.

It's making it very hard to do the combine since I can't time my orders properly like this.
[2019-03-01 18:34:26]
Sierra Chart Engineering - Posts: 103558
We are working on a solution to this. We have our own trade simulation service:
Simulated Futures Trading Service

And we are working on a direct vendor relationship with the CME to provide cost-effective pricing.

For now we recommend asking top step trader to put you on the Rithmic system instead:
Rithmic Trading Platform Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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