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Date/Time: Wed, 08 May 2024 09:58:11 +0000



SC data for CL on NYMEX

View Count: 588

[2019-02-26 18:47:25]
tdug - Posts: 124
Hi,
I use Amp as my broker. I want to use SC for charting and SC for live realtime NYMEX data.
Amp have given me CQG data connection credentials to use. However when I use them in the CDQG Fix connection they don't work.

Is this the right way to go about routing executions to Amp using your data?
Many thanks
[2019-02-26 18:48:29]
Sierra Chart Engineering - Posts: 104368
Yes you can use CQG FIX or just use the CQG Web API Service setting in Sierra Chart. Either way. We need to see the Message Log.

Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-26 18:48:58
[2019-02-26 18:51:56]
tdug - Posts: 124
Reading Internal Order ID file. | 2019-02-26 18:47:30
Reading Trade Orders file. | 2019-02-26 18:47:30
Reading Trade Positions file. | 2019-02-26 18:47:30
Account Balance file. | 2019-02-26 18:47:30
Listening on UDP port 22904. | 2019-02-26 18:47:30
Software version: 1859 64-bit | 2019-02-26 18:47:30
Usage end date: 2019-04-10 | 2019-02-26 18:47:30
Enabled for: Advanced Features. | 2019-02-26 18:47:30
Enabled for: Advanced Features 2. | 2019-02-26 18:47:30
Enabled for: Sierra Chart Historical Data Service. | 2019-02-26 18:47:30
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-02-26 18:47:30
Enabled for: INDEXES_DATA_BARCHART | 2019-02-26 18:47:30
Enabled for: NYMEX with Market Depth for nonprofessional Trading accounts | 2019-02-26 18:47:30
Received 1 data feed usernames. | 2019-02-26 18:47:30
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-02-26 18:47:30
Current selected Data/Trading service: CQG FIX Trading | 2019-02-26 18:47:30
Chart Update Interval: 10 | 2019-02-26 18:47:30
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2019-02-26 18:47:30
2019-02-26 18:47:30 Local computer time | 2019-02-26 18:47:30
2019-02-26 18:47:30 Local computer time in UTC | 2019-02-26 18:47:30
2019-02-26 18:47:30 Local computer time in SC Time Zone | 2019-02-26 18:47:30
2019-02-26 18:47:30 Server time in UTC | 2019-02-26 18:47:30
Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-02-26 18:47:30
Program path: C:\SierraChart\ | 2019-02-26 18:47:30
Data Files path: C:\SierraChart\Data\ | 2019-02-26 18:47:30
OS Version Number: 10.0 | 2019-02-26 18:47:30
Locale Setting: C | 2019-02-26 18:47:30
DLLs: Trade29CustomStudies.dll, Trade29CustomStudies_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-02-26 18:47:30

Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2019-02-26 18:47:30
HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2019-02-26 18:47:30
HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2019-02-26 18:47:30
Received 5 login tokens. | 2019-02-26 18:47:30
Symbol settings MD5 received. Request ID: 1. | 2019-02-26 18:47:30
Symbol settings are up-to-date for cqg. | 2019-02-26 18:47:30
HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2019-02-26 18:47:32
HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 46.4.97.203. | 2019-02-26 18:47:32
Files to Open on Start up | Opening file: Tim Master.Cht | 2019-02-26 18:47:33
CLJ9-NYMEX [CS] Yearly #15 | Reloading chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CS] Yearly #15 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CS] Yearly #15 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1000 Volume #5 | Reloading chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1000 Volume #5 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1000 Volume #5 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1000 Volume #6 | Reloading chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1000 Volume #6 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1000 Volume #6 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1 Min #19 | Reloading chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1 Min #19 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CBV] 1 Min #19 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:33
CLJ9-NYMEX [CS] Monthly #8 | Reloading chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CS] Monthly #8 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:33
CLJ9-NYMEX [CS] Monthly #8 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:33
CLH9-NYMEX [CBV] Weekly #9 | Reloading chart. | 2019-02-26 18:47:34
CLH9-NYMEX [CBV] Weekly #9 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLH9-NYMEX [CBV] Weekly #9 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] #2 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] #2 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Daily #10 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Daily #10 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Daily #10 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Quarterly #11 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Quarterly #11 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Quarterly #11 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Monthly #12 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Monthly #12 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CS] Monthly #12 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 15000 Volume #14 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 15000 Volume #14 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 15000 Volume #14 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 0.16 Range #17 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 0.16 Range #17 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 0.16 Range #17 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #3 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #3 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #13 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #13 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #13 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 1000 Volume #4 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 1000 Volume #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 1000 Volume #4 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX 10 Sec #18 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #7 | Reloading chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #7 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] 2000 Volume #7 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:34
CLJ9-NYMEX [CBV] #1 | Reloading chart. | 2019-02-26 18:47:35
CLJ9-NYMEX [CBV] #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:35
CLJ9-NYMEX [CBV] #1 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:35
CLJ9-NYMEX [CBV] #16 | Reloading chart. | 2019-02-26 18:47:35
CLJ9-NYMEX [CBV] #16 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:35
CLJ9-NYMEX [CBV] #16 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:35
+ Loading market depth data. | 2019-02-26 18:47:35
HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-26 18:47:35
HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2019-02-26 18:47:36
HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2019-02-26 18:47:36
HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2019-02-26 18:47:37
CLJ9-NYMEX [CBV] 1000 Volume #21 | Reloading chart. | 2019-02-26 18:47:42
CLJ9-NYMEX [CBV] 1000 Volume #21 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:42
CLJ9-NYMEX [CBV] 1000 Volume #21 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:42
Loaded depth data records for CLJ9-NYMEX 2019-02-21 from 2019-02-21 19:30:00 to 2019-02-21 23:59:59. | 2019-02-26 18:47:42
HTTPS login.sierrachart.com:443 (1) | Max send buffers used during socket life: 1 | 2019-02-26 18:47:42
HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2019-02-26 18:47:42
HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-26 18:47:42
HTTPS login.sierrachart.com:443 (1) | Closed. | 2019-02-26 18:47:42
: Array is unallocated. | 2019-02-26 18:47:42
: Array is unallocated. | 2019-02-26 18:47:42
HTTPS www.sierrachart.com:443 (2) | Max send buffers used during socket life: 1 | 2019-02-26 18:47:42
HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2019-02-26 18:47:42
HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-26 18:47:42
HTTPS www.sierrachart.com:443 (2) | Closed. | 2019-02-26 18:47:42
HTTPS www.sierrachart.com:443 (4) | Max send buffers used during socket life: 1 | 2019-02-26 18:47:42
HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2019-02-26 18:47:42
HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-26 18:47:42
HTTPS www.sierrachart.com:443 (4) | Closed. | 2019-02-26 18:47:42
Chart #1 has tagged chart #16 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #1 has tagged chart #16 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
HTTPS www.sierrachart.com:443 (5) | Max send buffers used during socket life: 1 | 2019-02-26 18:47:43
HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2019-02-26 18:47:43
HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-02-26 18:47:43
HTTPS www.sierrachart.com:443 (5) | Closed. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #5 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #5 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #5 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #6 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #6 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #6 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1 Min #19 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1 Min #19 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1 Min #19 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLH9-NYMEX [CBV-D] Weekly #9 | Reloading chart. | 2019-02-26 18:47:43
CLH9-NYMEX [CBV-D] Weekly #9 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLH9-NYMEX [CBV-D] Weekly #9 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
Chart #9 has tagged chart #13 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #14 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #16 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #19 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #3 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #7 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #13 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #14 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #16 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #19 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #3 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
Chart #9 has tagged chart #7 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 15000 Volume #14 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 15000 Volume #14 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 15000 Volume #14 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 0.16 Range #17 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 0.16 Range #17 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 0.16 Range #17 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #3 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #3 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #13 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #13 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #13 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #4 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 1000 Volume #4 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CS-D] Daily #10 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CS-D] Daily #10 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CS-D] Daily #10 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CS-D] Monthly #8 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CS-D] Monthly #8 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CS-D] Monthly #8 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #7 | Reloading chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #7 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:43
CLJ9-NYMEX [CBV-D] 2000 Volume #7 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:43
Loaded depth data records for CLJ9-NYMEX 2019-02-22 from 2019-02-22 00:00:00 to 2019-02-22 17:27:32. | 2019-02-26 18:47:44
Chart #8 has tagged chart #7 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:44
Chart #8 has tagged chart #7 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:44
Chart #6 has tagged chart #13 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #16 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #19 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #3 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #7 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #13 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #16 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #19 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #3 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #6 has tagged chart #7 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #13 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #16 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #19 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #3 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #7 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #13 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #16 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #19 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #3 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
Chart #5 has tagged chart #7 for full recalculation. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
CLJ9-NYMEX [CBV-D] #16 | Performing a full recalculation because it has been tagged. Chartbook: Tim Master.Cht | 2019-02-26 18:47:45
CLJ9-NYMEX [CS-D] Monthly #12 | Reloading chart. | 2019-02-26 18:47:45
CLJ9-NYMEX [CS-D] Monthly #12 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:45
CLJ9-NYMEX [CS-D] Monthly #12 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:45
CLJ9-NYMEX [CBV-D] 1000 Volume #21 | Reloading chart. | 2019-02-26 18:47:45
CLJ9-NYMEX [CBV-D] 1000 Volume #21 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2019-02-26 18:47:45
CLJ9-NYMEX [CBV-D] 1000 Volume #21 | There are no continuous futures contract symbols. Loading data normally. | 2019-02-26 18:47:45
Loaded depth data records for CLJ9-NYMEX 2019-02-25 from 2019-02-25 11:35:21 to 2019-02-25 19:13:25. | 2019-02-26 18:47:45

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-02-26 18:47:45
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-02-26 18:47:45
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-02-26 18:47:45
Loaded depth data records for CLJ9-NYMEX 2019-02-26 from 2019-02-26 09:42:34 to 2019-02-26 16:17:56. | 2019-02-26 18:47:45
CLJ9-NYMEX 10 Sec #18 | Reloading chart. | 2019-02-26 18:47:46
CQG FIX: Sending the Logon message. | 2019-02-26 18:47:46
+ Loading market depth data. | 2019-02-26 18:47:46
CQG FIX: Received a Logout message. Text = Username or password is incorrect. | 2019-02-26 18:47:46
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2019-02-26 18:47:46
CQG FIX socket (1) | Max send buffers used during socket life: 1 | 2019-02-26 18:47:46
CQG FIX socket (1) | Signaling to core to close socket | 2019-02-26 18:47:46
CQG FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-02-26 18:47:46
CQG FIX Trading | Disconnected. | 2019-02-26 18:47:46
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-26 18:47:46
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:47:46
CQG FIX socket (1) | Write has completed. Shutdown being performed. | 2019-02-26 18:47:46
CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2019-02-26 18:47:46
CQG FIX Trading | Disconnected. | 2019-02-26 18:47:46
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:47:46
CQG FIX socket (1) | Socket gracefully closed by remote side. | 2019-02-26 18:47:46
CQG FIX socket (1) | Closed. | 2019-02-26 18:47:46

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-02-26 18:47:49
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-02-26 18:47:49
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-02-26 18:47:49
CQG FIX: Sending the Logon message. | 2019-02-26 18:47:50
CQG FIX: Received a Logout message. Text = Username or password is incorrect. | 2019-02-26 18:47:51
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2019-02-26 18:47:51
CQG FIX socket (1) | Max send buffers used during socket life: 1 | 2019-02-26 18:47:51
CQG FIX socket (1) | Signaling to core to close socket | 2019-02-26 18:47:51
CQG FIX Trading | Disconnected. | 2019-02-26 18:47:51
CQG FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-02-26 18:47:51
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-26 18:47:51
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:47:51
CQG FIX socket (1) | Write has completed. Shutdown being performed. | 2019-02-26 18:47:51
CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2019-02-26 18:47:51
CQG FIX Trading | Disconnected. | 2019-02-26 18:47:51
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:47:51
CQG FIX socket (1) | Socket gracefully closed by remote side. | 2019-02-26 18:47:51
CQG FIX socket (1) | Closed. | 2019-02-26 18:47:51
Loaded depth data records for CLJ9-NYMEX 2019-02-21 from 2019-02-21 19:30:00 to 2019-02-21 23:59:59. | 2019-02-26 18:47:53

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-02-26 18:47:54
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-02-26 18:47:54
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-02-26 18:47:54
Loaded depth data records for CLJ9-NYMEX 2019-02-22 from 2019-02-22 00:00:00 to 2019-02-22 17:27:32. | 2019-02-26 18:47:54
CQG FIX: Sending the Logon message. | 2019-02-26 18:47:54
Loaded depth data records for CLJ9-NYMEX 2019-02-25 from 2019-02-25 11:35:21 to 2019-02-25 19:13:25. | 2019-02-26 18:47:55
CQG FIX: Received a Logout message. Text = Username or password is incorrect. | 2019-02-26 18:47:55
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2019-02-26 18:47:55
CQG FIX socket (1) | Max send buffers used during socket life: 1 | 2019-02-26 18:47:55
CQG FIX socket (1) | Signaling to core to close socket | 2019-02-26 18:47:55
CQG FIX Trading | Disconnected. | 2019-02-26 18:47:55
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-26 18:47:55
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:47:55
CQG FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-02-26 18:47:55
CQG FIX socket (1) | Write has completed. Shutdown being performed. | 2019-02-26 18:47:55
CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2019-02-26 18:47:55
CQG FIX Trading | Disconnected. | 2019-02-26 18:47:55
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:47:55
CQG FIX socket (1) | Socket gracefully closed by remote side. | 2019-02-26 18:47:55
CQG FIX socket (1) | Closed. | 2019-02-26 18:47:55
Loaded depth data records for CLJ9-NYMEX 2019-02-26 from 2019-02-26 09:42:34 to 2019-02-26 16:17:56. | 2019-02-26 18:47:55

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-02-26 18:47:58
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-02-26 18:47:58
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-02-26 18:47:58
CQG FIX: Sending the Logon message. | 2019-02-26 18:47:59
CQG FIX: Received a Logout message. Text = Username or password is incorrect. | 2019-02-26 18:47:59
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2019-02-26 18:47:59
CQG FIX socket (1) | Max send buffers used during socket life: 1 | 2019-02-26 18:47:59
CQG FIX socket (1) | Signaling to core to close socket | 2019-02-26 18:47:59
CQG FIX Trading | Disconnected. | 2019-02-26 18:47:59
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-26 18:47:59
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:47:59
CQG FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-02-26 18:47:59
CQG FIX socket (1) | Write has completed. Shutdown being performed. | 2019-02-26 18:47:59
CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2019-02-26 18:47:59
CQG FIX Trading | Disconnected. | 2019-02-26 18:47:59
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:47:59
CQG FIX socket (1) | Socket gracefully closed by remote side. | 2019-02-26 18:48:00
CQG FIX socket (1) | Closed. | 2019-02-26 18:48:00

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-02-26 18:48:03
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-02-26 18:48:03
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-02-26 18:48:03
CQG FIX: Sending the Logon message. | 2019-02-26 18:48:03
CQG FIX: Received a Logout message. Text = Username or password is incorrect. | 2019-02-26 18:48:05
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2019-02-26 18:48:05
CQG FIX socket (1) | Max send buffers used during socket life: 1 | 2019-02-26 18:48:05
CQG FIX socket (1) | Signaling to core to close socket | 2019-02-26 18:48:05
CQG FIX Trading | Disconnected. | 2019-02-26 18:48:05
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-26 18:48:05
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:48:05
CQG FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-02-26 18:48:05
CQG FIX socket (1) | Write has completed. Shutdown being performed. | 2019-02-26 18:48:05
CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2019-02-26 18:48:05
CQG FIX Trading | Disconnected. | 2019-02-26 18:48:05
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-26 18:48:05
CQG FIX socket (1) | Socket gracefully closed by remote side. | 2019-02-26 18:48:05
CQG FIX socket (1) | Closed. | 2019-02-26 18:48:05

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-02-26 18:48:08
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-02-26 18:48:08
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-02-26 18:48:08
CQG FIX: Sending the Logon message. | 2019-02-26 18:48:09
CQG FIX: Received a Logout message. Text = Too many failed logon attempts. Contact your FCM. | 2019-02-26 18:48:09
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2019-02-26 18:48:09
CQG FIX socket (1) | Max send buffers used during socket life: 1 | 2019-02-26 18:48:09
CQG FIX socket (1) | Signaling to core to close socket | 2019-02-26 18:48:09
CQG FIX Trading | Disconnected. | 2019-02-26 18:48:09
CQG FIX socket (1) | Write in progress. Shutdown being delayed. | 2019-02-26 18:48:09
CQG FIX Trading | Disconnected. | 2019-02-26 18:48:09
CQG FIX socket (1) | Write has completed. Shutdown being performed. | 2019-02-26 18:48:09
CQG FIX socket (1) | Shutdown started. Waiting for graceful close. | 2019-02-26 18:48:09
CQG FIX socket (1) | Socket gracefully closed by remote side. | 2019-02-26 18:48:09
CQG FIX socket (1) | Closed. | 2019-02-26 18:48:09
[2019-02-26 19:09:13]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

CQG FIX: Received a Logout message. Text = Username or password is incorrect. | 2019-02-26 18:47:55

Refer to item 4 here:
CQG Trading Platform Service: Common Error Messages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-26 19:12:03

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