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Date/Time: Sat, 04 May 2024 11:29:35 +0000



User Question

View Count: 989

[2019-02-21 18:52:19]
Sierra Chart - Max - Posts: 5605

Can you go back a little further to 1488?

I am stuck at Ver 1488 & Windows 7 Pro-- because Sierra made a change to Templates creation around V 1490 - 1500.

... so that a few columns moved and left out others on some indicators (when whole templates were referenced into others) after that.
and should not have changed. (template creation was perfect before V 14890.

My big formulas cannot be re-written from Columns AA- BC ..etc to ID14.SG2... as OVERLAY reference without many months effort and likely mistakes.
I can't do it this year.
Please ?? I've worked on this 3 years and it just now all works right.

- - - -
I don't think I need actual bug/repair support.. so THE QUESTION is:
   will 1488 keep running?
I need it to stay like it is for at least a year.
Did a contractor compromise the user accounts?

Thanks for any suggestions.

Sierra Chart Support
Date Time Of Last Edit: 2019-02-21 20:32:56
[2019-02-26 04:53:10]
Sierra Chart Engineering - Posts: 104368
The response here is still pending.


Did a contractor compromise the user accounts?
No not at all. There has not been any security issue. We are just improving the level of security. When it comes to security Sierra Chart should be trusted above and beyond everyone else.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-26 04:53:37
[2019-02-27 21:59:52]
Sierra Chart Engineering - Posts: 104368
We are familiar with your needs and we do remember you posting about this quite a lot of details and we did read through everything as much as we could at the time, at least we think those posts were from you, and we added some new inputs to accomplish what you need:
Spreadsheet Study Inputs: Blank Columns Before First Study
Spreadsheet Study Inputs: Blank Columns After Each Study


And this is another pending task that we have:
After a Spreadsheet formula is inputted by a user and initially parsed, convert any cell references to Study Subgraph columns to the format documented here:
Working with Spreadsheets: References to Study Subgraph Columns when using the Spreadsheet Study

This will be an option on the Spreadsheet Settings to support this.

As far as keeping support for 1488, we will have to see about that. It is involved but we will look into it. But we just wanted to get the information out to you above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-27 22:01:24
[2019-02-28 11:38:11]
User931283 - Posts: 55
You've always handled security well, so Tightening-- great.

Yes- that was my issue: version shifted spreadsheet columns on only a couple of studies (maybe it was VbP)-- not "templates". Sorry.
... after about V1489.
I can later likely find a work-around (using different studies that total the prior column count), to be able to update versions.
If 1488 will run as is- I foresee no need for bug support.
It never quits :)
Thanks for quick response, keeping informed.

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