Login Page - Create Account

Support Board


Date/Time: Wed, 08 May 2024 22:09:56 +0000



Rithmic data issue on sub instance using 1877

View Count: 674

[2019-02-21 13:01:43]
samual sprat - Posts: 343
Hi,

after updating to 1877 when i run a sub instance, the main instance crashes and becomes unresponsive. Can't get the error log from the main instance for this as it's crashed. I don't have any chart loaded. After reverting to 1875 it's working fine

Thanks
S
[2019-02-22 01:42:09]
Sierra Chart Engineering - Posts: 104368
We cannot reproduce this issue. Do you notice any problem when you have set Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services in the main instance and in the sub instance using a symbol like EURUSD?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-27 04:12:23]
Sierra Chart Engineering - Posts: 104368
We have resolved this problem. It is resolved in prerelease 1880.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account