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Date/Time: Sat, 02 Jul 2022 20:31:36 +0000



topstep trader:CTS T4 FIX data service

View Count: 1822

[2019-02-14 15:32:41]
User93731 - Posts: 78
Hi:
I am with topstep trader which use the CTS T3 FIX data service. I got NO data right now (before it completely disconnet, the data flow went so slowly and with lag).

I called them and they ask me to contact CS.

Refernce. I try IB as datafeed and it goes OK. Please let me know what I should do now.

Thanks
[2019-02-14 15:33:18]
User93731 - Posts: 78
Hi:
I am with topsteptrader which uses the CTS T4 FIX data service. I got NO data right now (before it completely disconnet, the data flow went so slowly and with lag).

I called them and they ask me to contact CS.

Refernce. I try IB as datafeed and it goes OK. Please let me know what I should do now.

Thanks
[2019-02-14 16:36:56]
Sierra Chart Engineering - Posts: 103558
We see you are using CTS. If you are doing live trading, starting next week we can move you over to this new solution:
Sierra Chart / Trading Technologies Futures Order Routing Service


If you are using CTS with Top Step Trader and do not have a funded futures trading account, we will have a new solution out we hope in about two months which will use our reliable futures trading evaluator service.

If you do have a funded futures trading account do let us know and we will give you further instructions.

There is not anything we can do about the CTS issue and our plan is to gradually be phasing out CTS.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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