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Direct MessagesDate/Time: Thu, 25 Apr 2024 13:33:22 +0000
Mandatory Update to 1873 Issue Noted
View Count: 739
| [2019-02-13 21:49:13] |
| Kiwi - Posts: 374 |
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There seems to be an issue with data update from IB that wasn't present in 1870. Yesterday I upgraded to 1873 SC locked in download (with surprising pacing errors & a Market depth update message I hadn't been aware of previously). I went back to 1870 and all was fine. Today I got an 'upgrade by 16th message' so I tried again. First I updated my data until the overnight close using 1870. This chartbook has hsi and hsi cash (daily & intraday). Its about 4 hours since the exchange closed from overnight trading. I wonder if the issue lies in this area but I've uploaded the log. It has returned to apparently normal operation after the hist request timed out. Interactive Brokers | All contract details received for symbols used for trading. Starting timer to request trading data. | 2019-02-14 07:44:18
Message from IB: Deep market data is not supported for this combination of security type/exchange. IB Error Code: 10092. Request ID: 100002. | 2019-02-14 07:44:18 Message from IB: Requested market data is not subscribed.Delayed market data is not available.HSI FEB'19/DEEP. IB Error Code: 354. Request ID: 100001. | 2019-02-14 07:44:18 Interactive Brokers | All contract details received for symbols used for trading. Re-requesting trading data. | 2019-02-14 07:44:28 Interactive Brokers | Stopping automatic Trade Position updates for account: U708* | 2019-02-14 07:44:28 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U708* | 2019-02-14 07:44:28 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2019-02-14 07:44:28 Interactive Brokers | Received Trade Positions download end message for account U708* | 2019-02-14 07:44:28 HSI-201902-HKFE 5 Min #2 | Reloading chart. | 2019-02-14 07:45:14 HSI-201902-HKFE 5 Min #2 | Reloading chart. | 2019-02-14 07:45:18 HD Request # 4 | Error downloading historical Intraday data for HSI-IND-HKFE. The download timed out. | 2019-02-14 07:47:09 Intraday data recording state for symbol HSI-IND-HKFE is set to download 'Pending'. | 2019-02-14 07:47:09 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for HSI-IND-HKFE | 2019-02-14 07:47:09 HD Request # 4 | Completion time: 3m | 2019-02-14 07:47:09 Have I got something turned on for one of my charts that affects 1873 but not 1870? I don't use market depth in any form, or even volume (time based price charts with mapping between them via dll). Date Time Of Last Edit: 2019-02-13 21:53:37
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| [2019-02-13 22:23:23] |
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That message regarding the new version and versions prior to 1873 being discontinued for BitMex users is only for BitMex users. You should not be seeing that. We are fixing that now. Whatever issue you are having and you have not told us what that is, it is unrelated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-13 22:23:51
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| [2019-02-13 22:35:44] |
| Kiwi - Posts: 374 |
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The issue was that 1873 locked up for 3 minutes whereas 1870 doesn't. HD Request # 4 | Error downloading historical Intraday data for HSI-IND-HKFE. The download timed out. | 2019-02-14 07:47:09
Date Time Of Last Edit: 2019-02-13 22:40:52
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| [2019-02-13 23:04:17] |
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That is completely unrelated and it means simply that the Interactive Brokers system did not respond within the specified amount of time in the Data/Trade Service Settings. Check the historical data timeout you have set. We have no control over that or have any understanding why the behavior on the IB side is the way it is. Follow the instructions here to download any missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-14 00:42:56] |
| Kiwi - Posts: 374 |
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OK. I'd be curious about what was changed between 1870 and 1873 that makes IB react this way. But seeing that there is no requirement to upgrade now, I guess I'll go back to 1870. Date Time Of Last Edit: 2019-02-14 00:54:44
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| [2019-02-14 02:07:38] |
| Acro - Posts: 436 |
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1874 is fine with IB Kiwi. I've run it for 24 hours with no issues |
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