Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 03:07:06 +0000



Order error time out

View Count: 755

[2019-02-08 09:24:35]
User169391 - Posts: 55
HI,
I just set this account up with Interactive Brokers (after reading all your warnings but thought I would give it a shot anyway). Have pasted the log for orders and these are the errors I receive when trying to place an order. Have read through the set up instructions several times and checked my settings to no avail. I am sure you can quickly tell me if its my settings in Sierra Chart that are wrong or my problem is with interactive brokers.
Thanks for your assistance.

Trade Activity Log: File read result: 420 records inserted. 70 fill records inserted. 0 records filtered. | 2019-02-08 16:44:40
Trade Activity Log: File date-time limits: Sim records date-time limit is 2019-01-24 00:00:00. Non-sim records date-time limit is 2018-11-07 00:00:00. Non-sim fill record date-time limit is 2018-02-08 00:00:00. | 2019-02-08 16:44:40
Interactive Brokers | Requesting Open orders. | 2019-02-08 16:44:56
Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 16:44:56
Interactive Brokers | Requesting historical order fills for account U282*. Starting date: 20190125-00:00:00 | 2019-02-08 16:44:56
Interactive Brokers | Received Open orders end message. | 2019-02-08 16:44:56
Interactive Brokers | Requesting Open orders. | 2019-02-08 18:16:37
Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 18:16:37
Interactive Brokers | Requesting historical order fills for account U282*. Starting date: 20190125-00:00:00 | 2019-02-08 18:16:37
Interactive Brokers | Received Open orders end message. | 2019-02-08 18:16:37
Trading server did not acknowledge new order | Symbol: GER30 | TradeAccount: U2821409 | InternalOrderID: 1551 | ServiceOrderID: 2 | Current Status: Order Sent | 2019-02-08 18:16:37 *
Requesting order status for non-responsive order. | Symbol: GER30 | TradeAccount: U2821409 | InternalOrderID: 1552 | ServiceOrderID: 3 | Current Status: Order Sent | 2019-02-08 18:17:19 *
Interactive Brokers | Received Open orders end message. | 2019-02-08 18:17:19
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1552. Service Order ID: 3. Symbol: GER30 | 2019-02-08 18:17:49 *
Unable to Flatten or Reverse because a Position does not exist | Symbol: GER30 | TradeAccount: U2821409 | 2019-02-08 18:18:21 *
Interactive Brokers | Requesting Open orders. | 2019-02-08 19:24:21
Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 19:24:21
Interactive Brokers | Received Open orders end message. | 2019-02-08 19:24:21
Trading server did not acknowledge new order | Symbol: GBPAUD | TradeAccount: U2821409 | InternalOrderID: 1553 | ServiceOrderID: 4 | Current Status: Order Sent | 2019-02-08 19:24:21 *
Trading message from IB: OrderId 5 that needs to be cancelled is not found. Error Code: 10147. ServiceOrderID: 5. InternalOrderID: 1554. | 2019-02-08 19:25:09 *
Order cancellation failed | OrderId 5 that needs to be cancelled is not found. Internal Order ID: 1554. Service Order ID: 5. Symbol: GBPAUD | 2019-02-08 19:25:09 *
Interactive Brokers | Requesting Open orders. | 2019-02-08 19:25:24
Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 19:25:24
Interactive Brokers | Received Open orders end message. | 2019-02-08 19:25:24
Interactive Brokers | Requesting Open orders. | 2019-02-08 19:42:38
Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 19:42:38
Interactive Brokers | Received Open orders end message. | 2019-02-08 19:42:38
Requesting order status for non-responsive order. | Symbol: GBPAUD | TradeAccount: U2821409 | InternalOrderID: 1555 | ServiceOrderID: 6 | Current Status: Order Sent | 2019-02-08 19:43:19 *
Interactive Brokers | Received Open orders end message. | 2019-02-08 19:43:19
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1555. Service Order ID: 6. Symbol: GBPAUD | 2019-02-08 19:43:49 *
Interactive Brokers | Requesting Open orders. | 2019-02-08 20:05:55
Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 20:05:55
Interactive Brokers | Requesting historical order fills for account U282*. Starting date: 20190125-00:00:00 | 2019-02-08 20:05:55
Interactive Brokers | Received Open orders end message. | 2019-02-08 20:05:55
Interactive Brokers | Requesting Open orders. | 2019-02-08 20:11:21
Interactive Brokers | Sent reqAutoOpenOrders() request | 2019-02-08 20:11:21
Interactive Brokers | Requesting historical order fills for account U282*. Starting date: 20190125-00:00:00 | 2019-02-08 20:11:21
Interactive Brokers | Received Open orders end message. | 2019-02-08 20:11:21
Requesting order status for non-responsive order. | Symbol: GBPAUD | TradeAccount: U2821409 | InternalOrderID: 1556 | ServiceOrderID: 8 | Current Status: Order Sent | 2019-02-08 20:12:09 *
Interactive Brokers | Received Open orders end message. | 2019-02-08 20:12:09
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1556. Service Order ID: 8. Symbol: GBPAUD | 2019-02-08 20:12:39 *
[2019-02-08 20:16:11]
Sierra Chart Engineering - Posts: 104368
Those are not the correct symbols for trading CFD and Forex. Refer to:
Interactive Brokers Symbols: Forex Symbols For Trading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-08 20:16:11]
Sierra Chart Engineering - Posts: 104368
Those are not the correct symbols for trading CFD and Forex. Refer to:
Interactive Brokers Symbols: Forex Symbols For Trading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account