Support Board
Date/Time: Fri, 04 Jul 2025 18:05:29 +0000
Chart not showing accurate date and time
View Count: 790
| [2019-02-08 00:02:38] |
| User197323 - Posts: 2 |
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Hi everything works fine apart from one chart that's NQ E MINI NASDAQ 100 it the date is up till 2018 I tried to change date but its not letting me to change it. it would be great if someone from support team can have a look into it
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| [2019-02-08 02:22:57] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-11 13:20:21] |
| User197323 - Posts: 2 |
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Date and time not accurate on NQ Chart and I tried to change it but its not allowing me to change it manually ethier I need remote assistance to have a look into it
Date Time Of Last Edit: 2019-02-11 13:29:44
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 chart 1.png / V - Attached On 2019-02-11 13:28:59 UTC - Size: 6.21 MB - 325 views chart2 .png / V - Attached On 2019-02-11 13:29:06 UTC - Size: 2.81 MB - 271 views Attachment Deleted. |
| [2019-02-11 18:21:33] |
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You cannot use just NQ for the symbol in the case of a futures contract. You need to specify the contract month and year. For the current contract that would be NQH19. If you use the File >>Find Symbol option then you will get the correct symbol each time: File Menu: Find Symbol (File) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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