Login Page - Create Account

Support Board


Date/Time: Tue, 16 Apr 2024 04:36:01 +0000



Chart not showing accurate date and time

View Count: 660

[2019-02-08 00:02:38]
User197323 - Posts: 2
Hi everything works fine apart from one chart that's NQ E MINI NASDAQ 100 it the date is up till 2018 I tried to change date but its not letting me to change it. it would be great if someone from support team can have a look into it
[2019-02-08 02:22:57]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-11 13:20:21]
User197323 - Posts: 2
Date and time not accurate on NQ Chart and I tried to change it but its not allowing me to change it manually ethier I need remote assistance to have a look into it
Date Time Of Last Edit: 2019-02-11 13:29:44
imagechart 1.png / V - Attached On 2019-02-11 13:28:59 UTC - Size: 6.21 MB - 289 views
imagechart2 .png / V - Attached On 2019-02-11 13:29:06 UTC - Size: 2.81 MB - 228 views
Attachment Deleted.
[2019-02-11 18:21:33]
Sierra Chart Engineering - Posts: 104368
You cannot use just NQ for the symbol in the case of a futures contract. You need to specify the contract month and year. For the current contract that would be NQH19. If you use the File >>Find Symbol option then you will get the correct symbol each time:
File Menu: Find Symbol (File)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account