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Direct MessagesDate/Time: Mon, 06 May 2024 04:07:25 +0000
Problem with BitMEX live account: sc.ModifyOrder method problem
View Count: 717
| [2019-02-05 23:31:50] |
| User517260 - Posts: 97 |
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Dear support, my bot, connected to BitMEX live account, is modifying Stop Orders by sc.ModifyOrder method. Yesterday my customer found a problem: sc.ModifyOrder method returned positive result ( > 0 ), but in reality modified order was not modified and the following text was printed into Trade Service Log: Order modification failed | BitMEX Trading Direct error: The system is currently overloaded. Please try again later. Internal Order ID: 8980. Service Order ID: 8b596b7b-4c0b-7cfb-5868-7a2b9aaee702. Symbol: XBTUSD-BMEX | 2019-02-05 10:48:03 * BitMEX Trading Direct | Requesting historical order fills for account 823980. Start Date-Time: 2019-02-05 09:37:59 | 2019-02-05 10:48:06 BitMEX Trading Direct | Received 1 order fills. Inserting the ones that do not exist. | 2019-02-05 10:48:11 So, question is - why SierraChart's method sc.ModifyOrder returned positive result - confirmation of successful modification of order, but in reality Order modification was failed? How I may to avoid this problems in future? Waiting for your reply, Alex. |
| [2019-02-06 02:18:01] |
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The return value indicates whether there was any error with the initial processing of the order modification. It does not at all indicate what the external service is going to do with it. It cannot.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-06 08:21:28] |
| User517260 - Posts: 97 |
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Thanks, it is clear for me now. Ticket can be closed.
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