Support Board

Date/Time: Sun, 19 May 2024 00:37:23 +0000

Post From: Problem with BitMEX live account: sc.ModifyOrder method problem

[2019-02-05 23:31:50] Link To Thread - Link To Post [Go To First Post]
User517260 - Posts: 97
Dear support, my bot, connected to BitMEX live account, is modifying Stop Orders by sc.ModifyOrder method. Yesterday my customer found a problem: sc.ModifyOrder method returned positive result ( > 0 ), but in reality modified order was not modified and the following text was printed into Trade Service Log: Order modification failed \| BitMEX Trading Direct error: The system is currently overloaded. Please try again later. Internal Order ID: 8980. Service Order ID: 8b596b7b-4c0b-7cfb-5868-7a2b9aaee702. Symbol: XBTUSD-BMEX \| 2019-02-05 10:48:03 * BitMEX Trading Direct \| Requesting historical order fills for account 823980. Start Date-Time: 2019-02-05 09:37:59 \| 2019-02-05 10:48:06 BitMEX Trading Direct \| Received 1 order fills. Inserting the ones that do not exist. \| 2019-02-05 10:48:11 So, question is - why SierraChart's method sc.ModifyOrder returned positive result - confirmation of successful modification of order, but in reality Order modification was failed? How I may to avoid this problems in future? Waiting for your reply, Alex.