Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 16:56:48 +0000



Unable to get data from TDameritrade

View Count: 664

[2019-02-01 17:43:57]
strykerr - Posts: 14
Hi,

I am trying to get data via my TDameritrade brokerage account.

Here is the error message:

Reading Internal Order ID file. | 2019-02-01 09:37:29
Reading Trade Orders file. | 2019-02-01 09:37:29
Reading Trade Positions file. | 2019-02-01 09:37:29
Account Balance file. | 2019-02-01 09:37:29
Listening on UDP port 22904. | 2019-02-01 09:37:29
Software version: 1865 64-bit | 2019-02-01 09:37:29
Usage end date: 2019-03-10 | 2019-02-01 09:37:29
Enabled for: Advanced Features. | 2019-02-01 09:37:29
Enabled for: Advanced Features 2. | 2019-02-01 09:37:29
Enabled for: Sierra Chart Historical Data Service. | 2019-02-01 09:37:29
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-02-01 09:37:29
Current selected Data/Trading service: SC Data - All Services | 2019-02-01 09:37:29
Chart Update Interval: 500 | 2019-02-01 09:37:29
Intraday Data Storage Time Unit: 0 | 2019-02-01 09:37:29
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-02-01 09:37:29
2019-02-01 09:37:28 Local computer time | 2019-02-01 09:37:29
2019-02-01 17:37:28 Local computer time in UTC | 2019-02-01 09:37:29
2019-02-01 09:37:28 Local computer time in SC Time Zone | 2019-02-01 09:37:29
2019-02-01 17:37:33 Server time in UTC | 2019-02-01 09:37:29
Local computer UTC time and Server UTC time difference: 6 seconds. | 2019-02-01 09:37:29
Program path: C:\SierraChart\ | 2019-02-01 09:37:29
Data Files path: C:\SierraChart\Data\ | 2019-02-01 09:37:29
OS Version Number: 6.1 | 2019-02-01 09:37:29
Locale Setting: C | 2019-02-01 09:37:29
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-02-01 09:37:29

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2019-02-01 09:37:29
HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2019-02-01 09:37:29
HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2019-02-01 09:37:29
HTTPS login.sierrachart.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:37:29
HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:37:29
HTTPS login.sierrachart.com:443 (1) | Closed. | 2019-02-01 09:37:29
Received 5 login tokens. | 2019-02-01 09:37:29
HTTPS www.sierrachart.com:443 (2) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:37:30
HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2019-02-01 09:37:30
HTTPS www.sierrachart.com:443 (2) | Closed. | 2019-02-01 09:37:30
HTTPS www.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:37:31
HTTPS www.sierrachart.com:443 (1) | Connecting to IP: 46.4.97.203. | 2019-02-01 09:37:31
HTTPS www.sierrachart.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:37:32
HTTPS www.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:37:32
HTTPS www.sierrachart.com:443 (1) | Closed. | 2019-02-01 09:37:32
Symbol settings MD5 received. Request ID: 1. | 2019-02-01 09:37:33
Symbol settings are up-to-date for scdataallservices. | 2019-02-01 09:37:33
HTTPS www.sierrachart.com:443 (4) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:37:33
HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2019-02-01 09:37:33
HTTPS www.sierrachart.com:443 (4) | Closed. | 2019-02-01 09:37:33

SC Data - All Services | Connected to data server. | 2019-02-01 09:37:35
SC Data - All Services | Disconnected. | 2019-02-01 09:38:07
SC Data - All Services | Disconnected. | 2019-02-01 09:38:07
Checking for new symbol settings. Requested symbol settings MD5 for service code tda. Request ID: 2. | 2019-02-01 09:38:07
Current selected Data/Trading service: TD Ameritrade | 2019-02-01 09:38:07
HTTPS www.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:07
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:07
HTTPS www.sierrachart.com:443 (1) | Connecting to IP: 46.4.97.203. | 2019-02-01 09:38:07
Symbol settings MD5 received. Request ID: 2. | 2019-02-01 09:38:08
Requested symbol settings for service code tda. Request ID: 3. Overwrite = on. | 2019-02-01 09:38:08
HTTPS www.sierrachart.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:08
HTTPS www.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:09
HTTPS www.sierrachart.com:443 (1) | Closed. | 2019-02-01 09:38:09
HTTPS www.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:09
HTTPS www.sierrachart.com:443 (1) | Connecting to IP: 46.4.97.203. | 2019-02-01 09:38:09
Symbol settings received. Request ID: 3. | 2019-02-01 09:38:10
Processed 860 symbol settings. | 2019-02-01 09:38:11

TD Ameritrade | Connecting. | 2019-02-01 09:38:11
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:11
HTTPS apis.tdameritrade.com:443 (2) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:11
HTTPS apis.tdameritrade.com:443 (2) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:11
HTTPS www.sierrachart.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:11
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:11 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:11 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:11
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:11
HTTPS apis.tdameritrade.com:443 (2) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:11
TD Ameritrade | Disconnected. | 2019-02-01 09:38:11
Disconnected from TD Ameritrade. | 2019-02-01 09:38:11
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:11
HTTPS apis.tdameritrade.com:443 (2) | Socket gracefully closed by remote side. | 2019-02-01 09:38:11
HTTPS apis.tdameritrade.com:443 (2) | Closed. | 2019-02-01 09:38:11
HTTPS www.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:11
HTTPS www.sierrachart.com:443 (1) | Closed. | 2019-02-01 09:38:11

TD Ameritrade | Connecting. | 2019-02-01 09:38:14
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:14
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:14
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:14
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:14 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:14 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:14
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:14
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:14
TD Ameritrade | Disconnected. | 2019-02-01 09:38:14
Disconnected from TD Ameritrade. | 2019-02-01 09:38:14
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:14
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:14
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:14

TD Ameritrade | Connecting. | 2019-02-01 09:38:17
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:17
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:17
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:17
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:17 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:17 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:17
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:17
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:17
TD Ameritrade | Disconnected. | 2019-02-01 09:38:17
Disconnected from TD Ameritrade. | 2019-02-01 09:38:17
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:17
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:17
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:17

TD Ameritrade | Connecting. | 2019-02-01 09:38:20
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:20
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:20
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:20
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:21 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:21 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:21
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:21
TD Ameritrade | Disconnected. | 2019-02-01 09:38:21
Disconnected from TD Ameritrade. | 2019-02-01 09:38:21
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:21
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:21
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:21
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:21

TD Ameritrade | Connecting. | 2019-02-01 09:38:24
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:24
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:24
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:24
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:24 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:24 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:24
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:24
TD Ameritrade | Disconnected. | 2019-02-01 09:38:24
Disconnected from TD Ameritrade. | 2019-02-01 09:38:24
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:24
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:24
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:24
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:24

TD Ameritrade | Connecting. | 2019-02-01 09:38:27
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:27
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:27
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:27
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:27 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:27 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:27
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:27
TD Ameritrade | Disconnected. | 2019-02-01 09:38:27
Disconnected from TD Ameritrade. | 2019-02-01 09:38:27
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:27
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:27
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:27
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:27

TD Ameritrade | Connecting. | 2019-02-01 09:38:30
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:30
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:30
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:30
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:30 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:30 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:30
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:30
TD Ameritrade | Disconnected. | 2019-02-01 09:38:30
Disconnected from TD Ameritrade. | 2019-02-01 09:38:30
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:30
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:30
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:30
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:30

TD Ameritrade | Connecting. | 2019-02-01 09:38:33
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:33
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:33
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:33
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:34 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:34 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:34
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:34
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:34
TD Ameritrade | Disconnected. | 2019-02-01 09:38:34
Disconnected from TD Ameritrade. | 2019-02-01 09:38:34
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:34
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:34
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:34

TD Ameritrade | Connecting. | 2019-02-01 09:38:37
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:37
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:37
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:37
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:37 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:37 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:37
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:37
TD Ameritrade | Disconnected. | 2019-02-01 09:38:37
Disconnected from TD Ameritrade. | 2019-02-01 09:38:37
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:37
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:37
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:37
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:37

TD Ameritrade | Connecting. | 2019-02-01 09:38:40
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:40
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:40
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:40
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:40 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:40 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:40
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:40
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:40
TD Ameritrade | Disconnected. | 2019-02-01 09:38:40
Disconnected from TD Ameritrade. | 2019-02-01 09:38:40
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:40
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:40
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:40

TD Ameritrade | Connecting. | 2019-02-01 09:38:43
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:43
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:43
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:43
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:43 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:43 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:43
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:43
TD Ameritrade | Disconnected. | 2019-02-01 09:38:44
Disconnected from TD Ameritrade. | 2019-02-01 09:38:44
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:44
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:44
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:44
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:44

TD Ameritrade | Connecting. | 2019-02-01 09:38:47
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:47
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:47
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:47
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:47 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:47 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:47
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:47
TD Ameritrade | Disconnected. | 2019-02-01 09:38:47
Disconnected from TD Ameritrade. | 2019-02-01 09:38:47
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:47
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:47
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:47
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:47

TD Ameritrade | Connecting. | 2019-02-01 09:38:50
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:50
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:50
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:50
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:50 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:50 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:50
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:50
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:50
TD Ameritrade | Disconnected. | 2019-02-01 09:38:50
Disconnected from TD Ameritrade. | 2019-02-01 09:38:50
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:50
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:50
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:50

TD Ameritrade | Connecting. | 2019-02-01 09:38:53
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:53
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:53
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:53
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:53 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:53 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:53
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:53
TD Ameritrade | Disconnected. | 2019-02-01 09:38:53
Disconnected from TD Ameritrade. | 2019-02-01 09:38:53
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:53
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:53
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:53
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:53

TD Ameritrade | Connecting. | 2019-02-01 09:38:56
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:38:56
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:38:56
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:38:56
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:38:57 *
TD Ameritrade | Login failed. | 2019-02-01 09:38:57 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:38:57
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:57
TD Ameritrade | Disconnected. | 2019-02-01 09:38:57
Disconnected from TD Ameritrade. | 2019-02-01 09:38:57
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:38:57
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:38:57
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:38:57
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:38:57

TD Ameritrade | Connecting. | 2019-02-01 09:39:00
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:00
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:00
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:00
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:00 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:00 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:00
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:00
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:00
TD Ameritrade | Disconnected. | 2019-02-01 09:39:00
Disconnected from TD Ameritrade. | 2019-02-01 09:39:00
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:00
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:00
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:00

TD Ameritrade | Connecting. | 2019-02-01 09:39:03
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:03
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:03
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:03
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:03 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:03 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:03
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:03
TD Ameritrade | Disconnected. | 2019-02-01 09:39:03
Disconnected from TD Ameritrade. | 2019-02-01 09:39:03
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:03
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:03
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:03
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:03

TD Ameritrade | Connecting. | 2019-02-01 09:39:06
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:06
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:06
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:06
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:06 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:06 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:06
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:06
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:06
TD Ameritrade | Disconnected. | 2019-02-01 09:39:06
Disconnected from TD Ameritrade. | 2019-02-01 09:39:06
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:06
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:06
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:06

TD Ameritrade | Connecting. | 2019-02-01 09:39:09
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:09
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:09
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:09
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:10 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:10 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:10
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:10
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:10
TD Ameritrade | Disconnected. | 2019-02-01 09:39:10
Disconnected from TD Ameritrade. | 2019-02-01 09:39:10
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:10
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:10
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:10

TD Ameritrade | Connecting. | 2019-02-01 09:39:13
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:13
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:13
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:13
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:13 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:13 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:13
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:13
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:13
TD Ameritrade | Disconnected. | 2019-02-01 09:39:13
Disconnected from TD Ameritrade. | 2019-02-01 09:39:13
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:13
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:13
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:13

TD Ameritrade | Connecting. | 2019-02-01 09:39:16
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:16
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:16
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:16
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:16 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:16 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:16
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:16
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:16
TD Ameritrade | Disconnected. | 2019-02-01 09:39:16
Disconnected from TD Ameritrade. | 2019-02-01 09:39:16
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:16
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:16
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:16

TD Ameritrade | Connecting. | 2019-02-01 09:39:19
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:19
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:19
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:19
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:20 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:20 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:20
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:20
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:20
TD Ameritrade | Disconnected. | 2019-02-01 09:39:20
Disconnected from TD Ameritrade. | 2019-02-01 09:39:20
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:20
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:20
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:20

TD Ameritrade | Connecting. | 2019-02-01 09:39:23
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:23
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:23
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:23
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:23 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:23 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:23
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:23
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:23
TD Ameritrade | Disconnected. | 2019-02-01 09:39:23
Disconnected from TD Ameritrade. | 2019-02-01 09:39:23
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:23
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:23
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:23

TD Ameritrade | Connecting. | 2019-02-01 09:39:26
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:26
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:26
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:26
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:26 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:26 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:26
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:26
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:26
TD Ameritrade | Disconnected. | 2019-02-01 09:39:26
Disconnected from TD Ameritrade. | 2019-02-01 09:39:26
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:26
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:26
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:26

TD Ameritrade | Connecting. | 2019-02-01 09:39:29
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:29
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:29
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:29
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:29 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:29 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:29
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:29
TD Ameritrade | Disconnected. | 2019-02-01 09:39:29
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:29
Disconnected from TD Ameritrade. | 2019-02-01 09:39:29
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:29
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:29
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:29

TD Ameritrade | Connecting. | 2019-02-01 09:39:32
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:32
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:32
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:32
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:33 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:33 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:33
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:33
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:33
TD Ameritrade | Disconnected. | 2019-02-01 09:39:33
Disconnected from TD Ameritrade. | 2019-02-01 09:39:33
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:33
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:33
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:33

TD Ameritrade | Connecting. | 2019-02-01 09:39:36
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:36
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:36
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:36
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:36 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:36 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:36
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:36
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:36
TD Ameritrade | Disconnected. | 2019-02-01 09:39:36
Disconnected from TD Ameritrade. | 2019-02-01 09:39:36
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:36
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:36
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:36

TD Ameritrade | Connecting. | 2019-02-01 09:39:39
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:39
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:39
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:39
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:39 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:39 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:39
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:39
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:39
TD Ameritrade | Disconnected. | 2019-02-01 09:39:39
Disconnected from TD Ameritrade. | 2019-02-01 09:39:39
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:39
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:39
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:39

TD Ameritrade | Connecting. | 2019-02-01 09:39:42
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-02-01 09:39:42
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-02-01 09:39:42
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-02-01 09:39:42
TD Ameritrade | Login Error: Login Failed | 2019-02-01 09:39:42 *
TD Ameritrade | Login failed. | 2019-02-01 09:39:42 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-01 09:39:42
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:42
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-02-01 09:39:42
TD Ameritrade | Disconnected. | 2019-02-01 09:39:42
Disconnected from TD Ameritrade. | 2019-02-01 09:39:42
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-01 09:39:42
HTTPS apis.tdameritrade.com:443 (1) | Socket gracefully closed by remote side. | 2019-02-01 09:39:42
HTTPS apis.tdameritrade.com:443 (1) | Closed. | 2019-02-01 09:39:42

Thank you
[2019-02-02 20:41:28]
Sierra Chart Engineering - Posts: 104368
We did already answer this here:
Unable to connect to tdameritrade for data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account