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Direct MessagesDate/Time: Thu, 16 May 2024 10:17:08 +0000
Unable to connect to tdameritrade for data
View Count: 1623
| [2019-01-30 18:31:09] |
| strykerr - Posts: 14 |
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Hi, My broker is tdameritrade. I have selected Service provider's name in the Data/Trade Service Settings window and I have added streamer-ext-bin-tx.tdameritrade.com in the Streamer Override box. Here is the error message: TD Ameritrade | Connecting. | 2019-01-30 09:57:59 HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-01-30 09:57:59 HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-01-30 09:57:59 TD Ameritrade | Logging in. (Step 1 of 3) | 2019-01-30 09:57:59 TD Ameritrade | Login Error: Login Failed | 2019-01-30 09:57:59 * TD Ameritrade | Login failed. | 2019-01-30 09:57:59 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-01-30 09:57:59 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-01-30 09:57:59 HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-01-30 09:57:59 Thank you |
| [2019-02-01 02:28:05] |
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We do not know the reason for this. It is TD Ameritrade indicating Login Failed. We can only suggest to verify the username and password you are using in Global Settings >> Data/Trade Service Settings . Contact TD Ameritrade for further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-02 20:41:12
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