Login Page - Create Account

Support Board


Date/Time: Wed, 08 May 2024 02:03:13 +0000



[User Discussion] - Attached orders disappearing during live trading

View Count: 645

[2019-01-18 19:24:40]
User104854 - Posts: 441
This happened to me this morning. As soon as I was filled the attached orders went away. My broker said that it might have something to do with CQG-Sierra Chart and to check with you.

Please give me the details. Is it resolved?

I can't trade if my attached orders go away for obvious reasons. Thanks.
[2019-01-18 22:09:00]
Sierra Chart Engineering - Posts: 104368
It sounds like the Attached Orders Time in Force is not set to good till canceled:
Attached Orders: Time In Force
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-18 22:09:20
[2019-01-18 22:14:39]
Sierra Chart Engineering - Posts: 104368
Actually, reading this again we think the orders may have gotten rejected. You need to check the Trade >> Trade Service Log for the reason.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-01-18 22:23:36]
User104854 - Posts: 441
I think I have it figured out. I use a spreadsheet to manage stops and targets. It accidentally gave a value that was above the daily limit that is allowed by the CME for the ES and it was rejected. Thank you.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account