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Direct MessagesDate/Time: Sun, 28 Apr 2024 18:38:14 +0000
TPO and Number Chart not working
View Count: 1583
| [2019-01-16 13:28:28] |
| ez2000 - Posts: 7 |
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http://www.sierrachart.com/image.php?Image=1547644500536.png http://www.sierrachart.com/image.php?Image=1547644652989.png I need your help. My TPO and Number charts are not showing. I've tried automatic scale and do a fresh screen by loading just TPO study alone but still, the problem persists. I also created a new chartbook and applied Numberbars study alone. Still, nothing showed up. With TPO study alone, the same result. It is blank. All other charts are working fine. All are working fine yesterday and the other week. I didn't change anything. Need answers asap...Thanks! I've also attached my .cht privately. Need answer asap. Date Time Of Last Edit: 2019-01-16 15:15:52
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Private File |
| [2019-01-16 17:36:01] |
| ez2000 - Posts: 7 |
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Up! I also tried looking for solutions based on what is posted in the link below...Nothing works! Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart TPO charts not working All other charts (tick/minutes) with overlay studies are working fine. The problem seems to be limit to trying to display TPO or Number chart. I am still not able to display TPO or Number chart on new Chartbook or on my old chartbook. Still appearing blank! Pls help. |
| [2019-01-16 18:56:16] |
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You need to use the advanced service package for these studies. To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-16 18:56:47] |
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It looks like when you renewed your account yesterday that you selected Package 3 instead of Package 5. You need to be on Package 5 to be able to use the TPO and Numbers Bars. You can update your package settings from this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-16 18:56:48] |
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It looks like when you renewed your account yesterday that you selected Package 3 instead of Package 5. You need to be on Package 5 to be able to use the TPO and Numbers Bars. You can update your package settings from this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-16 22:38:18] |
| ez2000 - Posts: 7 |
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It worked! Thanks for the prompt reply...appreciate it!
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