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Direct MessagesDate/Time: Sun, 19 May 2024 12:36:29 +0000
Data Load
View Count: 1093
| [2019-01-15 21:30:34] |
| arruga - Posts: 249 |
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I got volume based rollover set up.... I'm asking to load 5000 days worth of weekly candles.... yet, I get this: http://www.sierrachart.com/image.php?Image=154758758527.png It only loads back to Sep 2018... no matter how many days back I request to load... it always loads back to Sep 2018 This is historical chart, not intraday chart. I'm connected to IB trading service, and using SC real time Data feed service please advise |
| [2019-01-16 02:45:59] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Make sure you select all of the contracts in the list. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-16 10:14:16] |
| arruga - Posts: 249 |
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it can't build a continuous futures contract. Here's the log: Software version: 1853 64-bit | 2019-01-16 20:10:13 Usage end date: 2019-03-10 | 2019-01-16 20:10:13 Enabled for: Advanced Features. | 2019-01-16 20:10:13 Enabled for: Advanced Features 2. | 2019-01-16 20:10:13 Enabled for: Sierra Chart Historical Data Service. | 2019-01-16 20:10:13 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-01-16 20:10:13 Enabled for: INDEXES_DATA_BARCHART | 2019-01-16 20:10:13 Enabled for: CME (Trading Account Required) | 2019-01-16 20:10:13 Enabled for: CBOT (Trading Account Required) | 2019-01-16 20:10:13 Enabled for: COMEX (Trading Account Required) | 2019-01-16 20:10:13 Enabled for: NYMEX (Trading Account Required) | 2019-01-16 20:10:13 Enabled for: Eurex with Market Depth | 2019-01-16 20:10:13 Received 1 data feed usernames. | 2019-01-16 20:10:13 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-01-16 20:10:13 Current selected Data/Trading service: Interactive Brokers | 2019-01-16 20:10:13 Chart Update Interval: 500 | 2019-01-16 20:10:13 Time Zone: +10:00:00 (AEST+10) | 2019-01-16 20:10:13 2019-01-16 20:10:12 Local computer time | 2019-01-16 20:10:13 2019-01-16 10:10:12 Local computer time in UTC | 2019-01-16 20:10:13 2019-01-16 20:10:12 Local computer time in SC Time Zone | 2019-01-16 20:10:13 2019-01-16 07:20:38 Server time in UTC | 2019-01-16 20:10:13 Local computer UTC time and Server UTC time difference: 3 seconds. | 2019-01-16 20:10:13 Program path: C:\SierraChart\ | 2019-01-16 20:10:13 Data Files path: C:\SierraChart\Data\ | 2019-01-16 20:10:13 OS Version Number: 10.0 | 2019-01-16 20:10:13 Locale Setting: C | 2019-01-16 20:10:13 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-01-16 20:10:13 HD Request # 37 | Downloading Historical Daily chart data for M6B-201903-GLOBEX-USD. Starting date: 1969-01-15. Service: interactive_brokers.trading | 2019-01-16 20:10:36 HD Request # 37 | Using user Barchart Historical data account. | 2019-01-16 20:10:36 HD Request # 37 | Requesting historical Daily data for MBH19 starting at 1969-01-14 | 2019-01-16 20:10:36 HTTPS historicaldata.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-01-16 20:10:36 HTTPS historicaldata.sierrachart.com:443 (1) | Connecting to IP: 88.99.0.216. | 2019-01-16 20:10:36 HD Request # 37 | Receiving historical Daily data for M6B-201903-GLOBEX-USD starting at 2018-09-18 | 2019-01-16 20:10:38 HD Request # 37 | Writing historical Daily data to the file M6B-201903-GLOBEX-USD.dly | 2019-01-16 20:10:38 HD Request # 37 | Received 84 records from 2018-09-18 00:00:00 to 2019-01-16 00:00:00 (121.0 days) and wrote 84 records for M6B-201903-GLOBEX-USD | 2019-01-16 20:10:38 HD Request # 37 | Completion time: 2s | 2019-01-16 20:10:38 HD Request # 37 | Daily data download complete for M6B-201903-GLOBEX-USD. Unique request ID: 36 | 2019-01-16 20:10:38 Removed historical data download ID 36 | 2019-01-16 20:10:38 M6B-201903-GLOBEX-USD [CBV-D] [M] Weekly #3 | Reloading chart. | 2019-01-16 20:10:39 M6B-201903-GLOBEX-USD [CBV-D] [M] Weekly #3 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2019-01-16 20:10:39 M6B-201903-GLOBEX-USD [CBV-D] [M] Weekly #3 | There are no continuous futures contract symbols. Loading data normally. | 2019-01-16 20:10:39 |
| [2019-01-16 18:58:34] |
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M6B-201903-GLOBEX-USD [CBV-D] [M] Weekly #3 | There are no continuous futures contract symbols. Loading data normally. | 2019-01-16 20:10:39 Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that go to the chart and select Chart >> Reload and Recalculate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-17 03:05:55] |
| arruga - Posts: 249 |
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I have all my symbols with customized settings, where I've changes the session times... If i do what you suggest, I will have to re do it all? Please advise? no other way around it? what's the root cause of the issue? how can I avoid the in the future? If I make a copy of the global symbol settings, then reload doing update from server, and then I bring back my symbol settings, would that work?
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| [2019-01-17 18:32:55] |
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For some symbols you will have to re-update the Session Times and we will have that problem resolved in a future version. We cannot think of any other way around this right now. You can certainly make a copy of the global symbol settings file. Refer to: Global Symbol Settings: Making a Backup of Global Symbol Settings But you cannot just restore the file, you would need to copy the relevant settings from that backup file into the updated GlobalSymbolSettings.XML file. And do that when Sierra Chart is not running. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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