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Date/Time: Sun, 28 Apr 2024 18:38:49 +0000



Invalid Open Order

View Count: 524

[2019-01-15 17:17:18]
User771651 - Posts: 9
My charts and DOM are showing an open order after a glitch with gain however I do not have any open positions
[2019-01-15 19:25:32]
Sierra Chart Engineering - Posts: 104368
See if reconnecting to the data feed clears that order:
File Menu: Procedure to Reconnect to the Data and Trade Servers

If not, then the order is actually indicated to be open by the trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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